Beverage Manager (Pre-Opening) - Conrad Kuala Lumpur

Negotiable
Experience
3-5 years
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

The Beverage
Manager is responsible for the overall management, profitability, quality,
and service standards of all beverage operations within the hotel, including
bars, lounges, restaurants, banquets, and special events. The role ensures
exceptional guest experiences, effective cost controls, beverage innovation,
and compliance with company standards, health regulations, and responsible
alcohol service practices.

lang="EN-SG" style="font-size: 11pt;">A Food & Beverage Manager  style="font-size: 11pt;">serving Hilton Brands is always working on behalf
of our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:

  • data-end="642">Minimum 5–8 years of experience in beverage operations within
    a 4- or 5-star hotel, luxury resort, upscale restaurant, or premium bar
    environment.
  • At
    least 3 years in a leadership role managing beverage teams
    and operations.
  • data-end="807">Experience in beverage menu development, pricing strategies,
    and menu engineering.
  • data-end="907">Proven experience in beverage cost control, stock management,
    purchasing, and inventory auditing.

style="font-size: 11pt;">Food & Beverage Manager  lang="EN-SG" style="font-size: 11pt;">serving Hilton Brands is always working
on behalf of our Guests and working with other Team Members. To successfully
fill this role, you should maintain the attitude, behaviours, skills, and values
that follow:

  • data-end="642">Minimum 5–8 years of experience in beverage operations within
    a 4- or 5-star hotel, luxury resort, upscale restaurant, or premium bar
    environment.
  • At
    least 3 years in a leadership role managing beverage teams
    and operations.
  • data-end="807">Experience in beverage menu development, pricing strategies,
    and menu engineering.
  • data-end="907">Proven experience in beverage cost control, stock management,
    purchasing, and inventory auditing.

style="font-size: 11pt;">Food & Beverage Manager  lang="EN-SG" style="font-size: 11pt;">serving Hilton Brands is always working
on behalf of our Guests and working with other Team Members. To successfully
fill this role, you should maintain the attitude, behaviours, skills, and values
that follow:

  • data-end="642">Minimum 5–8 years of experience in beverage operations within
    a 4- or 5-star hotel, luxury resort, upscale restaurant, or premium bar
    environment.
  • At
    least 3 years in a leadership role managing beverage teams
    and operations.
  • data-end="807">Experience in beverage menu development, pricing strategies,
    and menu engineering.
  • data-end="907">Proven experience in beverage cost control, stock management,
    purchasing, and inventory auditing.

As the Beverage Manager, you will be responsible for performing
the following tasks to the highest standards: 

  • Oversee
    the daily operations of all beverage outlets to ensure excellent guest service
    and operational efficiency. 
  • Ensure all beverage venues operate
    in accordance with established brand standards, policies,
    and procedures. 
  • Monitor service delivery and conduct regular
    quality assessments. 
  • Develop and maintain standard operating
    procedures (SOPs) for beverage operations. 
  • Ensure effective
    opening, closing, and shift management procedures.
  • Develop annual
    beverage budgets and revenue forecasts. 
  •  Monitor beverage
    revenue and profitability against targets.
  • Control beverage cost through
    effective purchasing, inventory management, and waste
    reduction. 
  • Analyze sales trends and implement revenue-enhancing
    initiatives.
  • Manage labor costs and staffing productivity within budget
    guidelines. 
  • Create and update beverage menus, cocktail programs
    and wine selections. 
  • Source new product and maintain relationship
    with suppliers and distributors. 
  • Monitor beverage market trends
    and introduce innovative concepts. 
  • Ensure beverage offerings align
    with guest preferences and business objectives.
  • Conduct regular
    inventory counts and stock audits. 
  • Monitor stock levels and ensure
    efficient ordering procedures. 
  • Minimize losses due to breakage,
    spoilage, theft, and over-pouring.
  • Ensure beverage costing is accurate
    and maintained.
  • Review purchasing practices to maximize profitability
    and quality.
  • Recruit, train, coach, and mentor beverage team
    members.
  • Conduct performance evaluations and provide constructive
    feedback.
  • Develop succession plans for key positions.
  • Promote
    teamwork, employee engagement, and a positive working
    environment. 
  • Lead daily briefings and departments
    meetings.
  • Maintain high standards of customer service and guest
    satisfaction.
  • Resolve guest complaints professionally
    and promptly. 
  • Build strong relationships with VIP guests and key
    clients.
  • Drive initiatives to improve guest satisfaction
    scores. 
  • Ensure compliance with local licensing laws and alcohol
    regulations. 
  • Enforce responsible beverage service
    standards.
  • Maintain compliance with food safety, hygiene, and sanitation
    requirements.
  • Ensure all staff comply with health, safety, fire
    and emergency procedures.
  • Support and maintain the Food Safety
    Management System (FSMS).
  • Collaborate with the Marketing team to develop
    beverage promotions and events. 
  • Plan and execute wine dinners,
    cocktail events, happy hours, and seasonal campaigns.
  • Work closely
    with Banquet and Events teams to maximize beverage sales
    opportunities.
  • Support revenue-generating initiatives all
    outlets. 

 

style="text-align: justify;"> 

希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。