Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Duty Manager, you
will be responsible for overseeing the hotel’s daily operations, ensuring
that all departments work together seamlessly to deliver outstanding guest
service. Your leadership and problem-solving skills will be key in providing
a positive guest experience and ensuring smooth hotel operations.
As an Assistant Front Desk Manager, you’re not just
overseeing hotel operations in the absence of the General Manager – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.
At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
style="font-size: 11pt;">Good communication and interpersonal
skills.
Strong guest service orientation
with the ability to handle guest feedback and service recovery
professionally.
Ability to remain calm, efficient
and organised under pressure.
Ability to coordinate effectively
with Rooms Division and the wider hotel operations team.
style="font-size: 11pt;">Good understanding of hotel safety, security
and emergency procedures.
style="font-size: 11pt;">Proficiency in hotel systems and basic Microsoft Office
applications.
Willingness to work shifts, weekends
and public holidays according to operational
requirements.
How We’ll Help You Thrive
At
Hilton, the hospitality we’re known for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments. When you join Hilton, our exceptional care extends to
you with unmatched perks and benefits, including*:
Incredible travel perks
– Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership. A belief
that Teamwork drives the best outcomes.
A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
style="font-size: 11pt;">Good communication and interpersonal
skills.
Strong guest service orientation
with the ability to handle guest feedback and service recovery
professionally.
Ability to remain calm, efficient
and organised under pressure.
Ability to coordinate effectively
with Rooms Division and the wider hotel operations team.
style="font-size: 11pt;">Good understanding of hotel safety, security
and emergency procedures.
style="font-size: 11pt;">Proficiency in hotel systems and basic Microsoft Office
applications.
Willingness to work shifts, weekends
and public holidays according to operational
requirements.
How We’ll Help You Thrive
At
Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly
invest in our Team Members’ wellbeing, supporting you through all of life’s
moments. When you join Hilton, our exceptional care extends to you
with unmatched perks and benefits, including*:
Incredible travel perks –
Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
style="font-size: 11pt;">Good communication and interpersonal
skills.
Strong guest service orientation
with the ability to handle guest feedback and service recovery
professionally.
Ability to remain calm, efficient
and organised under pressure.
Ability to coordinate effectively
with Rooms Division and the wider hotel operations team.
style="font-size: 11pt;">Good understanding of hotel safety, security
and emergency procedures.
style="font-size: 11pt;">Proficiency in hotel systems and basic Microsoft Office
applications.
Willingness to work shifts, weekends
and public holidays according to operational
requirements.
How We’ll Help You Thrive
At
Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly
invest in our Team Members’ wellbeing, supporting you through all of life’s
moments.
When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including*:
Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel program
Health &
welfare benefits – From checkups to dental cleanings to new glasses, we offer
a variety of health plans that keep you covered
*Benefits availability
may vary depending on Team Member’s location as well as terms and conditions
of employment and are subject to the terms and conditions of each specific
program/plan.
Here’s what you’ll do during a typical
day: