Assistant In Room Dining Manager

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Waldorf Astoria London - Admiralty Arch is seeking an  data-teams="true">Assistant In Room Dining Manager to join
the pre-opening team for this highly anticipated new luxury hotel opening later
this year.

 

This is a unique opportunity for an experienced
luxury hospitality leader to join the founding team and help shape the guest
experience at this landmark hotel.

 

Located at the end of
The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch
will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
The hotel will open with two signature restaurants - Coreus by Clare Smyth
and Café Boulud by Daniel Boulud - bringing together two of the world’s most
celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.

 

Waldorf Astoria
Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless
elegance, iconic properties, and sincerely elevated service that delivers
bespoke, once-in-a-lifetime experiences in the world’s most sought-after
destinations.

 

WELCOME TO A WORLD OF OPPORTUNITIES
AT THE UK’s #1 GREAT PLACE TO WORK 2026

 Proudly voted
by our Team Members

A World of Rewards

style="list-style-type: disc; padding-left: 48px;">
  • Complimentary, nourishing
    meals provided while on duty
  • Exceptional development programmes,
    designed to support and accelerate your growth at every
    stage
  • Opportunities to make a meaningful impact through our
    industry‑leading Corporate Responsibility initiatives
  • Team Member Travel
    Programme, offering exclusive discounted stays and 50% off food &
    beverage
  • High street savings through Perks at Work
  • 28 days’
    holiday, including bank holidays, rising to 33 days with length
    of service
  •  

    We are looking for hospitality professionals
    who are passionate about delivering an exceptional fives star guest experience,
    consistently upholding the worldclass service standards recognised
    by Forbes.

     

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.


    Here's what you'll
    do during a typical day:



     As data-teams="true">Assistant In Room Dining Manager, you will play
    a pivotal role in overseeing Room Service operations, ensuring an intuitive,
    refined, and memorable in‑room dining experience for our Guests and Members.
    You will support the leadership of a high‑performance team, drive commercial
    results, and uphold the highest standards of service excellence, quality,
    and financial stewardship.

    Your responsibilities will include, but are
    not limited to, the following:

    • Provide inspiring and effective leadership to the Room
      Service team, ensuring operational targets are met and exceeded while supporting
      individual performance and professional growth
    • Ensure full compliance
      with luxury brand standards, Forbes service criteria, and internal quality
      benchmarks
    • Monitor and analyse guest satisfaction, proactively
      implementing enhancements to drive continuous improvement
    • Maintain
      current awareness of culinary and service trends, proposing innovative concepts
      to elevate the range, presentation, and quality of Food and Beverage
      offerings
    • Optimise revenue generation while maintaining strict cost
      control, identifying opportunities for efficiency
      and profitability
    • Support the preparation and management of achievable
      budgets, forecasts, and short‑ and long‑term departmental
      objectives
    • Partner closely with the Training and Development team
      to ensure structured, ongoing learning through effective training calendars
      at all levels
    • Uphold a robust internal control environment, ensuring
      full compliance with hotel and company policies, procedures, and governance
      standards

     

    What are we looking
    for?


     An Assistant In Room Dining
    Manager
    within Hilton luxury brands acts as a brand ambassador at all
    times—championing service excellence, collaboration, and guest‑centric
    leadership. To succeed in this role, you will demonstrate the following
    attributes, behaviours, and competencies:

    • Proven experience in a similar supervisory
      or management role within a luxury or upper‑upscale hospitality
      environment 
    • Strong people management and leadership
      capabilities 
    • Well‑developed negotiation and influencing
      skills 
    • A consistently positive, professional,
      and solution‑oriented attitude 
    • Exceptional verbal and written
      communication skills 
    • Ability to remain composed and decisive in
      a fast‑paced, high‑service environment 
    • Impeccable grooming
      and presentation standards aligned with a luxury brand image

    It
    would be advantageous in this position for you to demonstrate the following
    capabilities and distinctions:

    • Experience within a five‑star or luxury hospitality
      setting
    • Demonstrated experience with payroll management, budgeting,
      forecasting, and cost control
    • Strong commercial acumen and a solid
      understanding of industry trends and market dynamics

     

    希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。