Waldorf Astoria London - Admiralty Arch is seeking
a Concierge
lang="EN-GB"> to join the pre-opening team
for this highly anticipated new luxury hotel opening later
this year.
lang="EN-GB">This is a unique opportunity for an experienced luxury hotelier
to join the founding team and help shape the guest experience at this landmark
hotel.
lang="EN-GB">Located at the end of The Mall opposite Buckingham Palace, Waldorf
Astoria London – Admiralty Arch will feature 100 elegant rooms and suites
and 17,500 sqft of private residences. The hotel will open with two signature
restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing
together two of the world’s most celebrated Michelin-starred chefs. Guests
will also enjoy a world-class spa, state-of-the-art fitness facilities, and
a collection of grand event spaces, including a ballroom for up to 320
guests.
lang="EN-GB">Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury
brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.
lang="EN-GB">
lang="EN-GB">WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT
PLACE TO WORK 2026
lang="EN-GB">Proudly voted by our Team Members
lang="EN-GB">Opportunities to make a meaningful impact through our
industry‑leading Corporate Responsibility initiatives
High street savings through Perks
at Work
28 days’ holiday, including bank holidays, rising to 33
days with length of service
We are looking for hospitality professionals who
are passionate about delivering an exceptional fives star guest experience,
consistently upholding the worldclass service standards recognised
by Forbes.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during
a typical day:
A
Concierge serves as a trusted ambassador and primary point of contact for Guests
and VIPs throughout their stay, delivering personalised assistance and curated
local insight with discretion
and professionalism.
As
a Concierge, you will shape the first and lasting impressions of the hotel
experience. You will engage with Guests and VIPs throughout their stay,
providing expert guidance on hotel services and the local destination, while
upholding the highest standards of luxury hospitality. Your responsibilities
will include:
lang="EN-GB">Adhering to all policies and procedures when operating
front‑of‑house equipment and property management
systems
lang="EN-GB">What are we looking for?
lang="EN-GB">A Concierge representing a Hilton luxury brand acts at all times
in the best interest of Guests while working collaboratively with fellow Team
Members.
To succeed in this role, you will demonstrate the following
attributes:
It would
be advantageous in this position for you to demonstrate the following
capabilities and distinctions: