Housekeeping Supervisor

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Waldorf Astoria London - Admiralty Arch is seeking
a Housekeeping Supervisor to join the pre-opening team for this highly
anticipated new luxury hotel opening later this year.

lang="EN-GB"> This is a unique opportunity for an experienced luxury
hospitality leader to join the founding team and help shape the guest experience
at this landmark hotel.

 Located at the end
of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch
will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
The hotel will open with two signature restaurants - Coreus by Clare Smyth
and Café Boulud by Daniel Boulud - bringing together two of the world’s most
celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.

lang="EN-GB"> Waldorf Astoria Hotels & Resorts is Hilton’s flagship
luxury brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.

lang="EN-GB"> WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1
GREAT PLACE TO WORK 2026

 
Proudly voted by our Team Members

style="line-height: 115%;">A World
of Rewards

  • style="line-height: 115%; margin-bottom: 0cm;">Complimentary,
    nourishing meals provided while on duty

  • style="line-height: 115%; margin-bottom: 0cm;">Exceptional
    development programmes, designed to support and accelerate your growth at every
    stage

  • lang="EN-GB">Opportunities to make a meaningful impact through our
    industry‑leading Corporate Responsibility initiatives

  • style="line-height: 115%; margin-bottom: 0cm;">Team Member
    Travel Programme, offering exclusive discounted stays and 50% off food &
    beverage

  • High street savings through Perks
    at Work

  • 28 days’ holiday, including bank holidays, rising to 33
    days with length of service

lang="EN-GB"> 

We are looking
for hospitality professionals who are passionate about delivering an exceptional
fives star guest experience, consistently upholding the worldclass service
standards recognised by Forbes.

lang="EN-GB"> 

What It Takes to Make the Stay

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        • As a Housekeeping Supervisor,
          you will play a pivotal role in supporting the Housekeeping Department, ensuring
          the impeccable presentation, cleanliness, and upkeep of the hotel at all times.

          Specifically, the Housekeeping Supervisor will uphold the highest standards
          by:
        • Assigning daily work schedules
          and responsibilities to Housekeeping Team Members with precision
          and efficiency

        • Conducting thorough
          inspections of all check‑out rooms and performing spot checks of occupied rooms
          to ensure flawless presentation

        • lang="EN-GB">Identifying, reporting, and following up on maintenance defects
          or operational issues in a timely and proactive
          manner

        • Routinely inspecting service
          areas, storerooms, and corridors to maintain impeccable back‑of‑house
          standards

        • Planning, scheduling,
          and supervising deep‑cleaning initiatives and special housekeeping
          projects

        • Training, coaching,
          and managing Room Attendants and Housekeeping Team Members to consistently meet
          and exceed brand expectations

        • lang="EN-GB">Overseeing stock control and ensuring the careful maintenance
          and optimal use of housekeeping equipment

        • lang="EN-GB">Delivering intuitive, personalised guest service, including
          the seamless execution of VIP and special requests

        • lang="EN-GB">Ensuring unwavering compliance with hotel brand standards
          and luxury service protocols at all
          times

         

        What are we looking for?

        lang="EN-GB">Housekeeping Supervisors within the Hilton brand serve
        as ambassadors of the guest experience, working collaboratively with colleagues
        and always with the guest at the centre of every decision. To succeed in
        this role, you will demonstrate the following.

        style="list-style-type: disc; padding-left: 48px;">
      • lang="EN-GB">Proven experience in a Housekeeping supervisory position within
        a luxury or five‑star hotel environment

      • lang="EN-GB">A strong and demonstrable track record of leading, motivating,
        and developing high‑performing teams

      • lang="EN-GB">Exceptional organisational skills, with strong analytical
        and problem‑solving capabilities

      • lang="EN-GB">Meticulous attention to detail and a commitment to perfection
        in presentation and service delivery

      • lang="EN-GB">Confident, professional communication skills at all
        levels

      • A genuine passion for delivering
        refined, anticipatory, and memorable guest
        experiences

      • Proficiency in computer
        systems and applications, including Microsoft Office
        (preferred)

      • 希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。