Waldorf Astoria London - Admiralty Arch is seeking
a Housekeeping Supervisor to join the pre-opening team for this highly
anticipated new luxury hotel opening later this year.
lang="EN-GB"> This is a unique opportunity for an experienced luxury
hospitality leader to join the founding team and help shape the guest experience
at this landmark hotel.
Located at the end
of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch
will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
The hotel will open with two signature restaurants - Coreus by Clare Smyth
and Café Boulud by Daniel Boulud - bringing together two of the world’s most
celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.
lang="EN-GB"> Waldorf Astoria Hotels & Resorts is Hilton’s flagship
luxury brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.
lang="EN-GB"> WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1
GREAT PLACE TO WORK 2026
Proudly voted by our Team Members
lang="EN-GB">Opportunities to make a meaningful impact through our
industry‑leading Corporate Responsibility initiatives
High street savings through Perks
at Work
28 days’ holiday, including bank holidays, rising to 33
days with length of service
lang="EN-GB">
We are looking
for hospitality professionals who are passionate about delivering an exceptional
fives star guest experience, consistently upholding the worldclass service
standards recognised by Forbes.
lang="EN-GB">
What It Takes to Make the Stay
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during a typical
day:
Assigning daily work schedules
and responsibilities to Housekeeping Team Members with precision
and efficiency
Conducting thorough
inspections of all check‑out rooms and performing spot checks of occupied rooms
to ensure flawless presentation
lang="EN-GB">Identifying, reporting, and following up on maintenance defects
or operational issues in a timely and proactive
manner
Routinely inspecting service
areas, storerooms, and corridors to maintain impeccable back‑of‑house
standards
Planning, scheduling,
and supervising deep‑cleaning initiatives and special housekeeping
projects
Training, coaching,
and managing Room Attendants and Housekeeping Team Members to consistently meet
and exceed brand expectations
lang="EN-GB">Overseeing stock control and ensuring the careful maintenance
and optimal use of housekeeping equipment
lang="EN-GB">Delivering intuitive, personalised guest service, including
the seamless execution of VIP and special requests
lang="EN-GB">Ensuring unwavering compliance with hotel brand standards
and luxury service protocols at all
times
What are we looking for?
lang="EN-GB">Housekeeping Supervisors within the Hilton brand serve
as ambassadors of the guest experience, working collaboratively with colleagues
and always with the guest at the centre of every decision. To succeed in
this role, you will demonstrate the following.
lang="EN-GB">Proven experience in a Housekeeping supervisory position within
a luxury or five‑star hotel environment
lang="EN-GB">A strong and demonstrable track record of leading, motivating,
and developing high‑performing teams
lang="EN-GB">Exceptional organisational skills, with strong analytical
and problem‑solving capabilities
lang="EN-GB">Meticulous attention to detail and a commitment to perfection
in presentation and service delivery
lang="EN-GB">Confident, professional communication skills at all
levels
A genuine passion for delivering
refined, anticipatory, and memorable guest
experiences
Proficiency in computer
systems and applications, including Microsoft Office
(preferred)