Waldorf Astoria London - Admiralty Arch is seeking
a Housekeeping Attendant to join the pre-opening team for this highly
anticipated new luxury hotel opening later this year.
hospitality leader to join the founding team and help shape the guest experience
at this landmark hotel.
Located at the end
of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch
will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
The hotel will open with two signature restaurants - Coreus by Clare Smyth
and Café Boulud by Daniel Boulud - bringing together two of the world’s most
celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.
luxury brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.
PLACE TO WORK 2026
industry‑leading Corporate Responsibility initiatives
High street savings through Perks
at Work
28 days’ holiday, including bank holidays, rising to 33
days with length of service
We are looking
for hospitality professionals who are passionate about delivering an exceptional
fives star guest experience, consistently upholding the worldclass service
standards recognised by Forbes.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during a typical
day
The Housekeeping Attendant plays a vital
role in the seamless operation of the housekeeping and laundry departments.
This position coordinates Guest requests, assesses operational priorities,
and allocates resources with precision—ensuring services are delivered
efficiently, discreetly, and to the highest standards, resulting in an intuitive
and effortless Guest experience.
As
a Housekeeping Attendant, you will provide refined operational support across
both housekeeping and laundry functions, upholding meticulous standards
and service excellence throughout the hotel. You will perform the following
responsibilities to the highest luxury standards:
Housekeeping and Laundry areas, in full alignment with brand and hotel
standards
Monitoring the presentation,
performance, and conduct of all Housekeeping and Laundry Team Members, with
a strong focus on training, alignment, and teamwork
times
Actively coordinating room
availability and release in partnership with Floor Housekeeping Supervisors
to support Guest arrivals and service flow
master key issuance, incident records, and the tracking of uniforms and linen
inventory
Reviewing daily Guest
information within the CRM system to ensure all preferences, requests,
and special instructions are anticipated and fulfilled
accurately
Coordinating floral
arrangements for special occasions and arranging personalised linen services,
including embroidered or bespoke items for celebrations and indulgent
experiences
Managing monthly Lost &
Found records, including documentation and approved
donations
Inspecting uniforms daily
and coordinating cleaning, repair, or replacement
as required
Coordinating
and controlling the flow of documentation, linen, and personnel within
the department, including daily linen releases
from Laundry
Overseeing the daily
release and processing of Guest garments utilising the laundry
service
Completing monthly Laundry
expense closures and accurately managing departmental
provisions
Providing operational cover
for the Laundry Attendant during periods of leave, days off,
or absence
for?
A Housekeeping Attendant
representing Hilton’s luxury brands consistently acts in the best interests
of our Guests, while collaborating seamlessly with colleagues across the hotel.
To succeed in this role, you will demonstrate the following qualities
and capabilities:
to prioritise effectively
Clear,
polished verbal and written communication abilities
a quality‑driven setting
Excellent
interpersonal skills underpinned by a genuine, service‑led
mindset
Intermediate proficiency
in computer systems and standard office applications, including Microsoft
Office
A proven commitment
to delivering consistently elevated Guest service
presentation
It is advantageous in this position if
you demonstrate the following capabilities and advantages:
The ability
to collaborate effortlessly as part of a high‑performing
team
Exceptional attention to detail
with a discerning eye for quality
A
positive, composed, and proactive professional
attitude
Prior experience within
a luxury or ultra‑luxury hospitality or service‑led environment is highly
desirable.
