Waldorf Astoria London - Admiralty Arch is seeking
a Public Area Attendant, to join the pre-opening team for this highly
anticipated new luxury hotel opening later this year.
hospitality leader to join the founding team and help shape the guest experience
at this landmark hotel.
Located at the end
of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch
will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
The hotel will open with two signature restaurants - Coreus by Clare Smyth
and Café Boulud by Daniel Boulud - bringing together two of the world’s most
celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.
luxury brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.
GREAT PLACE TO WORK 2026
Proudly voted by our Team Members
industry‑leading Corporate Responsibility initiatives
High street savings through Perks
at Work
28 days’ holiday, including bank holidays, rising to 33
days with length of service
We are looking
for hospitality professionals who are passionate about delivering an exceptional
fives star guest experience, consistently upholding the worldclass service
standards recognised by Forbes.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during a typical
day:
As a Public Area Attendant, you will
be responsible for maintaining immaculate public spaces throughout the hotel,
ensuring an impeccable environment that enhances both Guest and Member
experiences. You will also address guest concerns with professionalism
and discretion while carrying out scheduled deep‑cleaning and maintenance
support tasks.
All duties are to be performed
to the highest standards of ultra‑luxury hospitality and include:
public areas
Adhering to and executing
lost‑and‑found procedures in line with company
policy
Handling guest service matters
swiftly, courteously, and effectively
protocols
Performing regular
deep‑cleaning tasks, including monthly deep cleans and carpet
shampooing
Identifying and reporting
maintenance concerns promptly to the Engineering
Department
Conducting frequent
inspections of public areas and restrooms, taking immediate corrective action
when required
Complying fully
with hotel security policies, fire regulations, and all health and safety
legislation
Undertaking any other
reasonable duties as assigned by hotel
management
What
are we looking for?
A Public Area
Attendant representing Hilton’s luxury brands plays a vital role behind
the scenes in supporting guest satisfaction while working collaboratively
with hotel teams. To succeed in this role, you will demonstrate the following
attributes:
A consistently positive and professional
attitude
Clear and effective
communication skills
A strong
commitment to delivering exceptional service
standards
Impeccable grooming
and personal presentation
The ability
to work independently as well as collectively within a team
environment
It would be advantageous
in this position for you to demonstrate the following capabilities
and distinctions:
Prior experience within a luxury
or ultra‑luxury hospitality or service‑led environment is highly
desirable.
