Security Officer

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Canada, London
Job Description

Waldorf Astoria London - Admiralty Arch is seeking
Security Officer to join
the pre-opening team for this highly anticipated new luxury hotel
opening later this year.
 

This
is a unique opportunity for an experienced luxury hotelier to join the founding
team and help shape the guest experience at this landmark
hotel.
 

Located at the end
of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch
will feature 100 elegant rooms and suites and 17,500 sqft of private residences.
The hotel will open with two signature restaurants - Coreus by Clare Smyth
and Café Boulud by Daniel Boulud - bringing together two of the world’s most
celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.
 

lang="EN-GB">Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury
brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after
destinations. 

lang="EN-GB">  

lang="EN-GB">WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT
PLACE TO WORK 2026
 
lang="EN-GB">  Proudly voted by our Team
Members
 

A World
of Rewards
 

  • Complimentary, nourishing meals provided while
    on duty
     
  • Exceptional
    development programmes, designed to support and accelerate your growth at every
    stage
     
  • Opportunities to make
    a meaningful impact through our industry‑leading Corporate Responsibility
    initiatives
     
  • Team Member
    Travel Programme, offering exclusive discounted stays and 50% off food &
    beverage
     
  • High street
    savings through Perks at Work
     
  • lang="EN-GB">28 days’ holiday, including bank holidays, rising to 33 days
    with length
    of service 

 
lang="EN-GB">We are looking for hospitality professionals who are passionate
about delivering an exceptional fives star guest experience, consistently
upholding the worldclass service standards recognised
by Forbes. 

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        As
        a Security Officer, you will safeguard the wellbeing of our Guests, Members,
        and Team Members by ensuring the highest standards of security, discretion,
        and professionalism across the hotel. You will monitor access points, conduct
        regular patrols, manage risk proactively, and respond calmly and effectively
        to incidents, contributing to a secure and reassuring luxury
        experience.

         

        Your
        responsibilities will include, but are not limited to:

        style="list-style-type: disc;">
      • Monitor and control all staff
        and service entrances with diligence and discretion
      • Conduct
        authorised staff bag searches in accordance with company policy, reporting any
        discrepancies or violations immediately
      • Administer
        and control the goods pass
        out procedure for purchased, loaned, or legitimately
        acquired items
      • Maintain systems monitoring contractors
        on site, ensuring full compliance with company health and safety
        standards
      • Verify and check goods received outside of normal
        operating hours
      • Maintain accurate records for the issue
        and return of departmental keys
      • Operate, monitor,
        and maintain the CCTV system in accordance with legal and brand
        requirements
      • Conduct regular security patrols of the hotel,
        ensuring fire walks are completed and accurately
        recorded
      • Ensure the safe and discreet movement of cash
        transfers within the hotel
      • Support and coordinate hotel
        evacuations during fire alarm activations or emergency
        situations
      • Monitor suspicious items and remain fully
        conversant with bomb, terror, and threat
        response procedures
      • Provide
        secure storage solutions for guests’ oversized or valuable
        items
      • Ensure all hotel facilities, back style="font-family: "Segoe UI", sans-serif;">of style="font-family: "Segoe UI", sans-serif;">house areas, and function rooms
        are secured and locked when not in use
      • Maintain detailed
        and accurate Security Log Books and Incident
        Reports
      • Investigate and report all incidents involving
        theft, criminal damage, or misconduct
      • Manage undesirable
        behaviour with professionalism and discretion, calmly de
        style="font-family: "Segoe UI", sans-serif;">escalating potential
        confrontations
      • Liaise with local law enforcement
        authorities in the absence of the Security Team
        Leader
      • Identify and promptly report maintenance defects
        or safety hazards to the supervisor on duty
      • Comply fully
        with all health, safety, and security regulations at all
        times
      •  

        What are we looking for?

        A
        Security Officer within Hilton’s luxury portfolio serves as a trusted ambassador
        for our Guests, collaborating seamlessly with fellow Team Members to protect
        the safety, privacy, and integrity of the hotel experience. To succeed in
        this role, you will consistently demonstrate the following attitudes,
        behaviours, skills, and values:

         

        • Secondary education or higher
          qualification
        • Excellent physical condition, suitable for
          a demanding operational role
        • A minimum of two (2) years’
          experience in law enforcement, professional security services, or military
          training
        • Thorough knowledge of fire safety procedures,
          emergency response plans, bomb threat management, and evacuation
          protocols
        • Strong understanding of local laws and government
          regulations
        • Absolute discretion and confidentiality when
          handling sensitive or privileged information
        • Valid SIA
          training and licence
        • A positive, composed, and professional
          demeanour
        • Clear and confident verbal and written
          communication skills
        • Impeccable personal grooming
          and presentation standards
        • Proven ability to remain calm
          and effective under pressure, particularly in emergency
          scenarios
        • Ability to work independently while collaborating
          effectively within a team

         

        It would be advantageous in this position for you
        to demonstrate the following capabilities and distinctions:

        style="list-style-type: disc;">
      • Previous experience in a luxury
        or customer
        focused service
        environment
      • First Aid
        certification
      • Knowledge of P.A.C.E.
        procedures
      • Strong IT literacy and system
        proficiency
      • 希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。