Since being founded in 1919, Hilton has been a leader in the hospitality
industry. Today, Hilton remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our
Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity -
We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players in everything
we do.
Ownership - We're the owners of our actions and decisions.
Now -
We operate with a sense of urgency and discipline
In addition, we look
for the demonstration of the following key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands. Our
vision “to fill the earth with the light and warmth of hospitality” unites us
as a team to create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of
it all!
Mandatory requirements
• Willing
to work a flexible schedule and holidays
• Work in a safe, prudent
and organized manner
• Be able to relate to all levels of guests and team
members
• Have excellent communication and organization skills
• Be able
to consistently delight and satisfy our guest
• Have the ability to handle
guest requests in a detailed, patient and thorough manner
• Reading, writing
and oral proficiency in the English language
• Professional appearance
and demeanor at all times
• Must work as a team player and assist when
needed
Each of the items listed is considered an essential function
of the position.
However, the duties, responsibilities and requirements presented in this job
description are intended to be broad based and high level and should not
be construed as an exhaustive list of all roles or responsibilities for
the position. The Company reserves the right to alter the duties
and responsibilities of the position.
It is Company policy to comply with
the Americans with Disabilities Act, including by providing reasonable
accommodations that do not constitute an undue hardship on the Company.
Employees or applicants should direct requests for accommodation to Director
of Human Resources.
Mandatory requirements
• Willing to work a flexible
schedule and holidays
• Work in a safe, prudent and organized manner
•
Be able to relate to all levels of guests and team members
• Have excellent
communication and organization skills
• Be able to consistently delight
and satisfy our guest
• Have the ability to handle guest requests in
a detailed, patient and thorough manner
• Reading, writing and oral
proficiency in the English language
• Professional appearance and demeanor
at all times
• Must work as a team player and assist when
needed
Each of the items listed is considered an essential function
of the position.
However, the duties, responsibilities and requirements presented in this job
description are intended to be broad based and high level and should not
be construed as an exhaustive list of all roles or responsibilities for
the position. The Company reserves the right to alter the duties
and responsibilities of the position.
It is Company policy to comply with
the Americans with Disabilities Act, including by providing reasonable
accommodations that do not constitute an undue hardship on the Company.
Employees or applicants should direct requests for accommodation to Director
of Human Resources.
Mandatory requirements
• Willing to work a flexible
schedule and holidays
• Work in a safe, prudent and organized manner
•
Be able to relate to all levels of guests and team members
• Have excellent
communication and organization skills
• Be able to consistently delight
and satisfy our guest
• Have the ability to handle guest requests in
a detailed, patient and thorough manner
• Reading, writing and oral
proficiency in the English language
• Professional appearance and demeanor
at all times
• Must work as a team player and assist when
needed
Each of the items listed is considered an essential function
of the position.
However, the duties, responsibilities and requirements presented in this job
description are intended to be broad based and high level and should not
be construed as an exhaustive list of all roles or responsibilities for
the position. The Company reserves the right to alter the duties
and responsibilities of the position.
It is Company policy to comply with
the Americans with Disabilities Act, including by providing reasonable
accommodations that do not constitute an undue hardship on the Company.
Employees or applicants should direct requests for accommodation to Director
of Human Resources.
Duties and Supporting Responsibilities:
• Offer
the highest level of personalized service while maintaining a gracious,
enthusiastic, helpful and professional attitude with all guests and team
members.
• Greeting guests and directing them to the fitness center.
•
Folding and stocking clean towels for the fitness center and removing all soiled
towels from the fitness center.
• Anticipate guest needs, as to where guests
will never have to ask for anything.
• Maintain fitness facility
by performing necessary housekeeping duties (picking up towels, cups, shower
& bathroom area, vanity area and all surrounding areas).
• Maintaining
and filling all shower and steam room amenities in fitness center locker rooms
(shampoo, conditioner, body wash, body lotion, eucalyptus spray)
• Maintain
cleanliness of the Yoga Studio.
• Maintain cleanliness of all fitness
equipment.
• Log all fitness class attendees in booking system.
• Ability
to give orientation tours and describe the fitness equipment functionality
and benefits to all guests entering the fitness center.
• Ability to handle
multiple tasks simultaneously.
• Ability to work in a fast-paced environment
while maintaining a calm appearance.
• Keep fitness center and locker rooms
clean and free of debris and soiled linen.
• Follow Waldorf Astoria grooming
and appearance guidelines while maintaining a positive attitude.
• Following
the posted opening and closing duties and side work sheet.
• Complete all
fitness equipment maintenance and cleanliness logs and report any malfunctioning
equipment.
• Attend all pre shift communication meetings.
• Attend monthly
department meeting as required.
