Porter

About Hilton Melbourne Little Queen Street

Hilton
Melbourne Little Queen Street combines old world charm with modern luxuries!
This stunning hotel in the heart of the CBD features 244 stylish guest rooms,
including 10 spacious suites, a restaurant and bar, fully equipped gym
and meeting & event spaces.
 

About
the role
As a Porter, you will be the welcoming face of the hotel.
You will be responsible for performing valet parking duties, transferring
and storing luggage and providing information and advice to guest with your
extensive knowledge of Melbourne and local attractions.

Specifically, you will be responsible for performing the following tasks to
the highest standards:

• Engage with our guests to create lasting
  memories
• Retrieve and manage guest luggage
• Valet park guest cars
  and maintain accurate records of vehicles in the hotel’s care
• Arrange
  and assist guests with taxis
• Support other hotel departments when
  required
• Assist the Front Office team with basic reception duties,
  including but not limited to guest arrivals, departures and responding
  to enquiries
   

What are we looking
for?

• You will be outgoing, enthusiastic &
  welcoming!
• Have excellent personal presentation
• Ability to lift
  heavy objects
• Commitment to respond to guest requests and deliver high
  levels of service
• Australian Driver’s License (dual Manual &
  Automatic required)
   

What will it be like to work
for Hilton?
At Hilton we know that our Team Members are the reason
behind our success so in turn we are committed to ensuring that Hilton is
a workplace where you can Thrive and make time for what matters most. In 2025,
Hilton ranked #1 across all industries by the Great Place to Work Institute
in Australia and Worldwide. At Hilton, you can also look forward
to receiving:

• Worldwide travel discounts at unbelievable rates
  for you and your friends and family!
• 25% off Food & Beverage in
  the hotels!
• Free access to growth and development opportunities from top
  class providers; Harvard University and LinkedIn Learning just to name
  a few
• A workplace culture that foster personal wellbeing and gives
  you free access to Employee Assistance Programs to support your mental
  and physical wellbeing