Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will provide
personalized and attentive service to VIP guests, ensuring their stay
is seamless and exceeds expectations. From greeting guests upon arrival
to managing their day-to-day requests, you will act as a key point of contact
throughout their stay, handling special arrangements, dining reservations,
and unique requests. As a Curator, you’re not just providing VIP guests
with exceptional service – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every guest.
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Previous experience in
a butler, personal assistant, or guest service role within a luxury hotel
or hospitality environment. - Exceptional communication and interpersonal
skills with a discreet, guest-focused approach - Strong attention
to detail and ability to anticipate guest needs - Fluent in English;
additional languages are a plus - Proficient in hotel systems and in-room
technology - Professional appearance and ability to handle confidential
information - Effective time management and multitasking skills
- Flexible availability, including nights, weekends,
and holidays
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Previous experience in
a butler, personal assistant, or guest service role within a luxury hotel
or hospitality environment. - Exceptional communication and interpersonal
skills with a discreet, guest-focused approach - Strong attention
to detail and ability to anticipate guest needs - Fluent in English;
additional languages are a plus - Proficient in hotel systems and in-room
technology - Professional appearance and ability to handle confidential
information - Effective time management and multitasking skills
- Flexible availability, including nights, weekends,
and holidays
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Previous experience in
a butler, personal assistant, or guest service role within a luxury hotel
or hospitality environment. - Exceptional communication and interpersonal
skills with a discreet, guest-focused approach - Strong attention
to detail and ability to anticipate guest needs - Fluent in English;
additional languages are a plus - Proficient in hotel systems and in-room
technology - Professional appearance and ability to handle confidential
information - Effective time management and multitasking skills
- Flexible availability, including nights, weekends,
and holidays
Here’s what you’ll do during a typical day:
- Guest Welcome & Orientation: Greet guests, assist
with check-in, handle luggage, and provide room orientation to ensure a smooth
arrival experience. - Personalized Guest Services: Manage
dining, transportation, and special requests with discretion, efficiency,
and attention to detail. - Room Preparation & Amenities:
Ensure rooms meet luxury standards and include personalized touches tailored
to guest preferences. - Privacy & Confidentiality: Maintain
guest privacy and handle sensitive information with professionalism
and discretion. - Cross-Department Coordination: Collaborate
with various departments to deliver seamless and consistent guest
experiences. - Issue Resolution & Experience Enhancement:
Address guest concerns promptly and proactively seek opportunities to elevate
their stay. - Departure Assistance & Guest History: Support
guest departures and update preference records to personalize future
visits.
