Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will support the design,
implementation, and maintenance of robust IT systems to enhance guest
experiences and streamline operations. As an Information Technology
Executive, and services across multiple sites – you’re spreading
the light and warmth of hospitality by delivering memorable experiences
that make the stay for every guest.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
Here’s what you’ll do during a typical day:
Assist the IT Manager to maintain hotel
software and hardware.
Operate
the computer hardware and software under the direction of his immediate
superior.
Provide
the highest possible IT service to the agreed standards and best
practices.
Ensure guests’
IT queries are managed to defined standards with minimal
risks.
Ensure
the hotel adopts and maintains brand standards for guests and business services
in relation to IT services and offerings.
Identify and ensure all hotel data
has ownership and accountability within the organization.
Provide IT support to other Hilton hotels
when required.
Ensure
that hotel data is secured and in line with stated standards and best
practices.
Ensure Access
Control is in line with stated standards and best practices.
Ensure regular self-evaluations of
IT practices are completed and communicated.
Assist local implementation
projects.
Report
and communicate status, risks, opportunities to IT Manager. Report any
maintenance issues or hazards.
Assist,
coordinate and communicate with other departments on IT systems, hardware
related issues and internal control.
Handle all requests and inquiries in
a timely and efficient manner.
Follow up
on any discrepancies, incomplete work or missing information with the relevant
team members/departments.
Support during internal
and external audits.
Support the Finance Leader to develop
best-in-class hotel IT teams, including participation in all relevant Finance
and IT development programs.
