Receptionist

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Netherlands, Ede
Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Receptionist,
you’re not just ensuring a seamless check-in and check-out process – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes
to Make the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Fluency in Russian
is required.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Fluency in Russian
is required.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Fluency in Russian
is required.

Here's what you'll do during a typical
day:

  • Deliver a warm welcome: Greet guests upon arrival
    and complete the check-in process, including verifying details, assigning rooms,
    issuing keys, and providing welcome materials or bell service
    assistance
  • Support efficient check-out: Process guest departures
    by verifying charges, handling payments, issuing receipts, and using
    the point-of-sale system accurately
  • Provide hotel and local
    knowledge:
    Demonstrate comprehensive knowledge of hotel offerings, room
    types, rates, promotions, and local area information to assist with guest
    inquiries
  • Promote hotel services: Use up-selling techniques
    to recommend hotel amenities and maximize room and service
    revenue
  • Delight our guests: Respond to guest requests, resolve
    concerns with care and urgency, and effectively manage messages
    and communications
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。