The
Role
lang="EN-GB">At Hilton Adana, we are seeking a Cluster Reservation Sales
Agent to assist with daily operations in accordance with Hilton brand
standards.
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">This role is critical to guaranteeing smooth operational execution,
upholding service quality, and fostering a high level of guest
satisfaction.
Position
Title: Cluster Reservation Sales Agent
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Department: Reservation
Sales
Company: Hilton
Türkiye
Location: Adana,
Türkiye
Job Type:
Full-Time
Reporting Line: Director
of Reservation - Türkiye
style="margin-bottom: 0cm;">
What Makes You a Great
Fit
style="margin-bottom: 0cm;">Experience in Reservations, Front
Office, or hospitality operations
style="margin-bottom: 0cm;">Strong communication skills in Turkish
& English-
style="font-family: "Hilton Sans", sans-serif;">A
natural ability to prioritize, stay organized, and stay
calm -
style="font-family: "Hilton Sans", sans-serif;">A
passion for guest satisfaction and Hilton’s
values -
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Confidence in working both independently
and as part of a team
style="margin-bottom: 0cm;">S
lang="EN-GB">trong multitasking skills due to the need
to manage inquiries across multiple properties
simultaneously
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Why You’ll Love Hilton
style="list-style-type: disc;">
lang="EN-GB">Be part of world’s most iconic brand
in TürkiyeAccess to Hilton University
and global learning programsGo Hilton travel perks for
you + your family
Competitive salary, service charge, meals
on duty
lang="EN-GB">Real career mobility across Hilton
worldwide
A culture that celebrates teamwork,
recognition, and growth
style="margin-bottom: 0cm;">
What Makes You a Great
Fit
style="margin-bottom: 0cm;">Experience in Reservations, Front
Office, or hospitality operations
style="margin-bottom: 0cm;">Strong communication skills in Turkish
& English-
style="font-family: "Hilton Sans", sans-serif;">A
natural ability to prioritize, stay organized, and stay
calm -
style="font-family: "Hilton Sans", sans-serif;">A
passion for guest satisfaction and Hilton’s
values -
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Confidence in working both independently
and as part of a team
style="margin-bottom: 0cm;">S
lang="EN-GB">trong multitasking skills due to the need
to manage inquiries across multiple properties
simultaneously
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Why You’ll Love Hilton
style="list-style-type: disc;">
lang="EN-GB">Be part of world’s most iconic brand
in TürkiyeAccess to Hilton University
and global learning programsGo Hilton travel perks for
you + your family
Competitive salary, service charge, meals
on duty
lang="EN-GB">Real career mobility across Hilton
worldwide
A culture that celebrates teamwork,
recognition, and growth
style="margin-bottom: 0cm;">
What Makes You a Great
Fit
style="margin-bottom: 0cm;">Experience in Reservations, Front
Office, or hospitality operations
style="margin-bottom: 0cm;">Strong communication skills in Turkish
& English-
style="font-family: "Hilton Sans", sans-serif;">A
natural ability to prioritize, stay organized, and stay
calm -
style="font-family: "Hilton Sans", sans-serif;">A
passion for guest satisfaction and Hilton’s
values -
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Confidence in working both independently
and as part of a team
style="margin-bottom: 0cm;">S
lang="EN-GB">trong multitasking skills due to the need
to manage inquiries across multiple properties
simultaneously
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Why You’ll Love Hilton
style="list-style-type: disc;">
lang="EN-GB">Be part of world’s most iconic brand
in TürkiyeAccess to Hilton University
and global learning programsGo Hilton travel perks for
you + your family
Competitive salary, service charge, meals
on duty
lang="EN-GB">Real career mobility across Hilton
worldwide
A culture that celebrates teamwork,
recognition,
and growth
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Join the team that defines hospitality
excellence
Hilton Türkiye
is seeking a Cluster Reservation Sales Agent who
is passionate about creating exceptional guest experiences and driving
commercial success.
If you love talking
to people, solving problems fast, and turning “just checking rates” into
“booked!”, this role is your playground.
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Why This Role
Matters
You are the first
impression, the energy, the human
touch behind every reservation.
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">What You Will Do
style="list-style-type: disc;">
Convert inquiries
into confirmed business with confidence and speed
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Manage reservations across phone, email,
and online channelsUpsell and maximize
revenue through smart, guest‑focused
recommendationsEnsure accuracy
in every booking, amendment, and special request
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Collaborate closely with Front Office, Sales,
and Revenue teamsMonitor occupancy
and forecasts to support business targets
style="font-family: "Hilton Sans", sans-serif;">
lang="EN-GB">Prepare weekly reports for senior
managementIdentify new sales
leads and nurture future business
opportunitiesYou’re not “just taking
reservations.” You’re the first impression, the deal‑maker, the vibe‑setter
of Hilton.
You turn inquiries into
bookings.
You turn bookings into
loyalty.
You turn loyalty into
revenue.
That’s
impact.
