Waldorf Astoria London - Admiralty Arch is seeking
a Reservations Supervisor
for this highly anticipated new luxury hotel opening later
this year.
This is a unique
opportunity for an experienced luxury hospitality leader to join the founding
team and help shape the guest experience at this landmark
hotel.
Astoria London – Admiralty Arch will feature 100 elegant rooms and suites
and 17,500 sqft of private residences. The hotel will open with two signature
restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing
together two of the world’s most celebrated Michelin-starred chefs. Guests
will also enjoy a world-class spa, state-of-the-art fitness facilities, and
a collection of grand event spaces, including a ballroom for up to 320
guests.
brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.
PLACE TO WORK 2026
industry‑leading Corporate Responsibility initiatives
High street savings through Perks
at Work
28 days’ holiday, including bank holidays, rising to 33
days with length of service
about delivering an exceptional fives star guest experience, consistently
upholding the worldclass service standards recognised
by Forbes.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll
do during a typical day:
performance and guest satisfaction by leading the Reservations function
with precision, professionalism, and commercial
awareness.
As a Reservations
Supervisor, you will oversee the day‑to‑day activities of the Reservations Team,
ensuring all procedures are executed seamlessly to maximise revenue and deliver
an exceptional Guest experience. You will also partner with the team
to cultivate repeat and future business opportunities. Your responsibilities
will include, but are not limited to, the following:
A Reservations Supervisor
representing Hilton brands consistently places Guest needs at the forefront
while working collaboratively across the organisation.
To succeed in this role, you will demonstrate the following characteristics
and capabilities:
It would
be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
