Steward Supervisor

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Waldorf Astoria London - Admiralty Arch is seeking a Steward
Supervisor to join the pre-opening team for this highly anticipated new
luxury hotel opening later this year.

 

This is a unique
opportunity for an experienced luxury hospitality leader to join the founding
team and help shape the guest experience at this landmark
hotel.

 

Located at the end of The Mall opposite Buckingham
Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms
and suites and 17,500 sqft of private residences. The hotel will open with two
signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud -
bringing together two of the world’s most celebrated Michelin-starred chefs.
Guests will also enjoy a world-class spa, state-of-the-art fitness facilities,
and a collection of grand event spaces, including a ballroom for up to 320
guests.

 

Waldorf Astoria Hotels & Resorts is Hilton’s
flagship luxury brand, known for its timeless elegance, iconic properties,
and sincerely elevated service that delivers bespoke, once-in-a-lifetime
experiences in the world’s most sought-after
destinations.

 

WELCOME TO A WORLD OF OPPORTUNITIES
AT THE UK’s #1 GREAT PLACE TO WORK 2026

 Proudly voted
by our Team Members

A World of Rewards

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  • Complimentary,
    nourishing meals provided while on duty

  • Exceptional development
    programmes, designed to support and accelerate your growth at every
    stage

  • Opportunities to make a meaningful impact through our
    industry‑leading Corporate Responsibility initiatives

  • Team Member
    Travel Programme, offering exclusive discounted stays and 50% off food &
    beverage

  • High street savings through Perks
    at Work

  • 28 days’ holiday, including bank holidays, rising to 33
    days with length of service

  •  

    We are looking
    for hospitality professionals who are passionate about delivering an exceptional
    fives star guest experience, consistently upholding the worldclass service
    standards recognised by Forbes.

    What It Takes to Make the Stay


    At Hilton, our core values define what it takes to succeed here and guide
    the qualities we look for in every team member:

    A passion for spreading
    the light and warmth of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        What It Takes to Make the Stay

        At Hilton,
        our core values define what it takes to succeed here and guide the qualities
        we look for in every team member:

        A passion for spreading the light
        and warmth of Hospitality. Acting with Integrity and always doing
        the right thing. Inspiring others through Leadership.

        A belief that Teamwork drives the best outcomes. A sense
        of Ownership and accountability. And a focus on the Now, bringing
        urgency and discipline to every moment, knowing it can make a lasting
        impact.

          Here's what you'll do during a typical
          day:


           

          As Steward Supervisor, you will oversee
          the stewarding function, ensuring immaculate back‑of‑house environments
          and seamless operational support for all food and beverage outlets. You
          will lead by example, supporting and guiding the stewarding team while ensuring
          health, hygiene, and safety standards are uncompromisingly upheld.

          You
          will carry out the following duties to the highest luxury hospitality
          standards:

          • Supervise stewarding operations, ensuring consistently high
            standards of cleanliness, organisation, and efficiency.

          • Support
            the training, guidance, and development of stewarding team
            members.

          • Coordinate daily pot‑wash and dish‑wash operations
            to meet service demands.

          • Ensure all back‑of‑house areas
            are maintained to exacting cleanliness standards, with cleaning schedules fully
            completed and documented.

          • Rigorously observe all health, hygiene,
            and safety guidelines, including the safe handling of hazardous
            substances.

          • Promptly report faulty, misused, or damaged equipment
            to the appropriate departments, including Executive Kitchen
            and Engineering.

          • Ensure correct Personal Protective Equipment
            (PPE) is available, worn, and adhered to at all times.

          • Confirm
            that machinery is operated safely, efficiently, and in full compliance with
            the hotel’s Health & Safety Manual.

          • Assist with the movement,
            positioning, and safe storage of operational equipment.

          • Support
            inventory control through equipment stock takes
            as required.

          • Enforce full compliance with all hygiene,
            sanitation, and safety regulations across the stewarding
            team.

          • Undertake any additional reasonable duties as directed
            by hotel leadership in support of operational
            excellence.

           

          What are we looking
          for?


           

          A Steward Supervisor serving Hilton brand
          hotels demonstrates discipline, accountability, and teamwork in support of
          the guest experience. To succeed in this role, you will bring:

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        • Clear and effective
          communication skills.

        • The ability to perform consistently under
          pressure.

        • Confidence working independently and collaboratively
          within a team.

        • Flexibility to adapt to varying operational
          requirements and service demands.

        •  

          It would
          be advantageous in this position for you to demonstrate the following
          capabilities and distinctions:

          • Previous experience in a stewarding or similar
            operational role. 

          • Prior exposure to supervisory
            responsibilities within a hospitality environment.

           

          希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。