Housekeeping Executive

What will I be doing? Position
Summary (bullet
points) 

As  style="font-size: 11pt;">the Housekeeping Executive style="font-size: 11pt;">, you will be responsible for performing the following
tasks to the highest standards:

• Responsible for the highest standard of cleaning on assigned floors
  and guestrooms during your shift.

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Work closely with
the front desk team to always ensure correct room status style="font-family: SimSun;">.

• style="text-align: justify; vertical-align: baseline;"> style="font-size: 11pt;">Ensure guest privacy is respected when DND status
  is displayed.

• style="text-align: justify; vertical-align: baseline;"> style="font-size: 11pt;">Supervise the turndown service.

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Responsible for strict
key control.

• Regularly inspect guest floor corridors and public
  areas.

• Report maintenance issues promptly to Engineering.

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Ensure compliance of lost
and found procedures.

• style="text-align: justify; vertical-align: baseline;"> style="font-size: 11pt;">Keep floors, linen rooms and pantries neat
  and tidy.

• Monitor productivity of the assigned Room Attendant.

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Check team members’
grooming, personal hygiene and appearance.

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Assist with team members’
training and development.

• style="text-align: justify; vertical-align: baseline;"> style="font-size: 11pt;">Provide ongoing advice and support to team members
  under your supervision.

• style="text-align: justify; vertical-align: baseline;"> style="font-size: 11pt;">Provide one to one instruction to team members when
  required.

• Seek opportunities to improve guest service consistently from guests’
  comments. 

• style="text-align: justify; vertical-align: baseline;"> style="font-size: 11pt;">Take appropriate action to resolve guests’
  complaints.

• Ensure all reports are completed on a timely basis.

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style="font-size: 11pt;">Adhere by the hotel’s policies and procedures, Hilton
code of business conduct, the hotel’s team member handbook, security
and emergency policies and procedures.

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Perform any duties
assigned by the Management team deemed necessary.

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style="font-size: 11pt;">The Management reserves the right to make changes
to this job description at its sole discretion and without advance
notice.