Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Front
Office Manager, you’re not just overseeing daily front office
operations – you’re spreading the light and warmth of hospitality by delivering
memorable experiences that make the stay for every guest.
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href="https://www.hilton.com/en/hotels/sfosfhh-parc-55-san-francisco/"
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style="font-size: 14px;">Parc 55 San Francisco - a Hilton
Hotel is looking for its next Front
Office Manager to join their Front Office team!
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The sleek boutique
hotel of 1024 guest rooms sits steps from Powell Street and Westfield San
Francisco Shopping Center. It's the perfect location for both work
and play!Our team members cherish our
award-winning culture, which includes great benefits such as competitive health
plans, career advancement opportunities, and the Go Hilton Travel Discount
program. We are confident you will enjoy being part of a team that was ranked #1
on the Great Places to Work and Fortune’s World’s Best Workplaces
list!
The ideal candidate for
this position will possess:
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"Helvetica Neue", Arial, sans-serif; font-size: 13.02px; font-style:
normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight:
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style="font-size: 14px;">minimum one year of hotel front desk management
experience
style="margin-left: 0px;">experience managing 400+ rooms
properties is highly preferredUnion experience is highly
preferred
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing. Inspiring others
through Leadership. A belief that Teamwork drives the best
outcomes. A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment, knowing it
can make a lasting impact.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing. Inspiring others
through Leadership. A belief that Teamwork drives the best
outcomes. A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment, knowing it
can make a lasting impact.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing. Inspiring others
through Leadership. A belief that Teamwork drives the best
outcomes. A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment, knowing it
can make a lasting impact.
Here's what you'll do during a typical
day:
- Manage daily front office operations: Oversee Front
Office activities including guest service, registration, room inventory,
and adherence to policies and standards - Monitor and elevate
service: Track guest satisfaction, address service issues, and guide
the team to implement improvements that enhance the guest
experience - Implement revenue initiatives: Promote hotel services
and execute up-selling tactics to drive room occupancy and revenue
growth - Facilitate team knowledge: Provide regular updates
and training to ensure the team is well-informed of hotel offerings, services,
and local attractions - Delight our guests: Welcome guests, respond
to inquiries, and resolve concerns promptly to uphold service
standards - Inspire and develop the team: Supervise and support
front office team members, monitor performance, provide coaching, and foster
a positive and productive work environment
