Groups, Conference, and Events Planning Manager

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Groups,
Conference and Events (GCE) Planning Manager, you’re not just driving
revenue by leading strategic GCE sales efforts – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

As Group, Conference, and Events (GCE) Planning Manager,
you will manage the planning of large programmes The Group, Conference,
and Events (GCE) Sales Manager will interact frequently with customers
and Guests to learn about their needs and develop relationships from which
to earn repeat and expanded business.

Specifically, you will be responsible for performing the following tasks to
the highest standards:

• Maximise all Group, Conference, and Event
  revenue opportunities
• Review business plans, identify gaps and ensure
  proactive efforts to fill capacity and meet set targets
• Contribute
  to the selling strategy of the hotel, and manage the departments' adherence
  to achieving that strategy
• Understand the competitive market place
  and implement approaches to ensure the hotel stays ahead in the local
  market
• Conduct weekly spot checks of five bookings carried out with
  a minimum of 90% achieved in any departmental and system audits for any Team
  Member
• Ensure the Group, Conference, and Events (GCE) Sales Team Members
  are developed effectively and generate a culture of high quality standards
  for relationship building, customer service, selling techniques, and billing
  and processing contracts
• Manage and develop the Group, Conference,
  and Events (GCE) Sales Team to ensure career progression and effective
  succession planning within the hotel and company
• Organise hotel
  promotional activities
• conduct “exit“ meetings/interviews at the end
  of each event;

What are we looking
for?

• Demonstrated previous managerial or supervisory
  experience in a Reservations and/or Conference and Events Sales function in
  the hotel/leisure sector
• Strong leadership skills to effectively manage
  and motivate the team to achieve high levels of performance and exceed
  targets
• Strong analytical skills to understand key business indicators
  and competitive trends and develop approaches to
  these challenges
• Excellent selling capability and an ability and desire
  to coach selling techniques to their team
• Excellent organisational
  and planning skills
• Accountable and resilient
• Ability to work
  under pressure

• Flexibility to respond to a range of different work
  situations

  It would be advantageous in this position for you
  to demonstrate the following capabilities
  and distinctions:

• Knowledge of the hotel property management
  systems
• Previous experience in the same or similar role