Doorperson

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work!
As a Doorperson, you’re not just assisting guests
with special requests and services – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Here's what you'll do during
a typical day:

As a Doorperson, you serve as a key connection
point between Guests and the hotel as well as other hotel departments.
A Doorperson with the hotel property influences the Guest's first impression,
and therefore, must ensure to always offer a professional and welcoming
disposition.

Specifically, the Doorperson will perform the following tasks at the highest
level of service:

  • Comply with Company brand standards at all
    times
  • Welcome guests on arrival and assist with their
    luggage
  • Maintain frequent contact with regular Guests
    and visitors
  • Park Guests' cars on the hotel premises,
    as required
  • Provide a driving service to Guests,
    as required
  • Ensure cleanliness and safety of all hotel
    vehicles
  • Keep up to date on all hotel services as well as VIPs
    and special events
  • Be knowledgeable on external locations, attractions,
    and landmarks in the vicinity
  • Project a professional manner with
    an emphasis on hospitality and guest
    service

 

What are we looking
for?

  • Previous experience working within the hotel, leisure,
    and/or retail sector
  • A valid driver's license with no outstanding
    driving restrictions or infringements
  • Meticulous personal presentation
    and strong communication skills
  • Strong good communication
    skills
  • Calm, courteous, and discreet demeanor
  • A good knowledge
    of the area and the country in general, preferred
  • A passion for working
    on team as well as autonomously
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。