What will it be like to join the Team at West
Hotel?
Hilton is the leading global hospitality company,
committed to an equitable and inclusive workforce and environment where Team
Members can be their authentic selves with opportunity for all to learn, grow,
succeed and thrive. Joining this award-winning Great Place to Work culture
means:
- Exceptional workplace culture
and Australia #1 Best Workplace (large) 2026. - 110 exceptionally
discounted travel nights per year for you, your friends or family to enjoy
at any of our 9000+ hotels located in 143 countries and territories around
the world. - Bonus Annual Leave days after 2 years.
- Unwavering
focus on creating an inclusive environment offers growth opportunities,
is driven by purpose, and allows team members to bring their best, most
authentic selves to work. - Food & Beverage discounts so you don’t
just stay when you travel but also enjoy dining experiences. - Access
to Hilton’s Thrive Mental Wellness Hub and Intellect App. - Flexibility so
you can Thrive and make space for what matters most.
What
are we looking for?
- Must
possess a current and valid NSW Responsible Service of Alcohol (RSA) Competency
Card. - Previous work experience in Hospitality or Customer Service
is desirable. - Previous food hygiene experience
is desirable. - Completed tertiary qualifications in Hospitality
Management are desirable. - Electronic Ordering Systems experience
is desirable. - Cash handling Experience is desirable.
- A high
level of interpersonal skills in both oral and written
communication. - Time management and ability to follow
directions. - Good communication skills.
- Committed to delivering
a high level of customer service. - Excellent grooming
standards. - Able to work on a rotating roster, both day and night shifts
involving late starts and early finishes. - Must have valid Australian
working rights (minimum 6 months).
Join
an Award-Winning Workplace Culture
At Hilton, we don’t just
deliver exceptional experiences for our guests—we build an exceptional workplace
for the Team Members who make it all possible. As a global leader
in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while
staying true to our founding vision: to fill the earth with the light and warmth
of hospitality.
Our award-winning culture has earned us repeated
recognition on the World’s Best Workplaces list by Great Place to Work
and Fortune. With our suite of
target="_blank">world-class brands
href="https://urldefense.com/v3/__https:/www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$"
target="_blank">, and a company-wide commitment
to providing the best stay for every guest, we’re setting new standards for
the future of travel.
Whether you’re starting your career or exploring
something new, Hilton supports your journey every step of the way. Come for
the job, stay for the career—and help us make every stay a little more
magical.
Curious about life at Hilton?
Explore our
target="_blank">Careers Blog to see why we’re more
than a great place to stay—we’re a great place to work.
What
are we looking for?
- Must
possess a current and valid NSW Responsible Service of Alcohol (RSA) Competency
Card. - Previous work experience in Hospitality or Customer Service
is desirable. - Previous food hygiene experience
is desirable. - Completed tertiary qualifications in Hospitality
Management are desirable. - Electronic Ordering Systems experience
is desirable. - Cash handling Experience is desirable.
- A high
level of interpersonal skills in both oral and written
communication. - Time management and ability to follow
directions. - Good communication skills.
- Committed to delivering
a high level of customer service. - Excellent grooming
standards. - Able to work on a rotating roster, both day and night shifts
involving late starts and early finishes. - Must have valid Australian
working rights (minimum 6 months).
Join
an Award-Winning Workplace Culture
At Hilton, we don’t just
deliver exceptional experiences for our guests—we build an exceptional workplace
for the Team Members who make it all possible. As a global leader
in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while
staying true to our founding vision: to fill the earth with the light and warmth
of hospitality.
Our award-winning culture has earned us repeated
recognition on the World’s Best Workplaces list by Great Place to Work
and Fortune. With our suite of
target="_blank">world-class brands
href="https://urldefense.com/v3/__https:/www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$"
target="_blank">, and a company-wide commitment
to providing the best stay for every guest, we’re setting new standards for
the future of travel.
Whether you’re starting your career or exploring
something new, Hilton supports your journey every step of the way. Come for
the job, stay for the career—and help us make every stay a little more
magical.
Curious about life at Hilton? Explore our
href="https://jobs.hilton.com/blogs" target="_blank">Careers
Blog to see why we’re more than a great place to stay—we’re
a great place to work.
What are we looking
for?
- Must possess a current
and valid NSW Responsible Service of Alcohol (RSA) Competency
Card. - Previous work experience in Hospitality or Customer Service
is desirable. - Previous food hygiene experience
is desirable. - Completed tertiary qualifications in Hospitality
Management are desirable. - Electronic Ordering Systems experience
is desirable. - Cash handling Experience is desirable.
- A high
level of interpersonal skills in both oral and written
communication. - Time management and ability to follow
directions. - Good communication skills.
- Committed to delivering
a high level of customer service. - Excellent grooming
standards. - Able to work on a rotating roster, both day and night shifts
involving late starts and early finishes. - Must have valid Australian
working rights (minimum 6 months).
Join
an Award-Winning Workplace Culture
At Hilton, we don’t just
deliver exceptional experiences for our guests—we build an exceptional workplace
for the Team Members who make it all possible.
As a global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth
with the light and warmth of hospitality.
Our award-winning culture
has earned us repeated recognition on the World’s Best Workplaces list by Great
Place to Work and Fortune. With our suite of
href="https://www.hilton.com/en/brands/" target="_blank">world-class
brands
href="https://urldefense.com/v3/__https:/www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$"
target="_blank">, and a company-wide commitment
to providing the best stay for every guest, we’re setting new standards for
the future of travel.
Whether you’re starting your career or exploring
something new, Hilton supports your journey every step of the way. Come for
the job, stay for the career—and help us make every stay a little more
magical.
Curious about life at Hilton? Explore our
href="https://jobs.hilton.com/blogs" target="_blank">Careers
Blog to see why we’re more than a great place to stay—we’re
a great place to work.
What will a day on the job
be like?
No two days are the same, in this role you’ll
be directly impacting the guest experience, working closely with an experienced
team, and delivering Food and Beverage service.
style="list-style-type: disc;">
Creating exceptional guest experiences in all
interactions with our guests. Ensuring all guests receive a friendly, warm
welcome, prompt attention along with quick, efficient service.Set up
and maintain all service areas & stations with sufficient mise en place
for the length of service.Ensure orders are promptly collected from
the kitchen when ready and carried to the guests
appropriately.Undertaking general waiting duties for food or beverages
or both, including cleaning tables.Taking reservations, greeting
and seating guests.Demonstrate exemplary menu & product knowledge
and be familiar with all items on menus available.Demonstrate
responsible service of alcohol to all patrons at all times.Exhibit
exemplary personal behaviour, appearance, and attitude.Ensure tables
and chairs are correctly positioned for each seating and that all chairs, seats,
and floor are spotlessly clean before the arrival of each guest and to
be maintained during service.
