Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will lead our dynamic
team and elevate our dining experiences. As a Sommelier,
you’re not just overseeing operations of one or more dining outlets – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.
At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
data-start="271" data-end="381">Diploma or degree in Hospitality, Hotel
Management, Restaurant Management, or related field is an advantage.
data-section-id="3rooo4" data-start="383" data-end="528">Minimum 2–3 years
of experience in a sommelier or senior wine service role within a
data-start="469" data-end="527">fine dining or Michelin-starred restaurant
environment.
data-end="647">Strong knowledge of wine service, with demonstrated experience
in wine pairing for Chinese fine dining
cuisine.
data-end="814">Good understanding of food and beverage operations, including
inventory control, cost management, menu planning, merchandising, and basic
financial administration.
data-end="954">Ability to confidently recommend and present wines in a fine
dining setting, with sensitivity to Chinese culinary profiles
and flavours.
data-end="1099">Strong guest engagement skills with the ability to deliver
personalised, attentive, and refined service in a high-end restaurant
environment.
data-end="1242">Proven ability to manage multiple priorities effectively while
maintaining service excellence in a fast-paced, detail-oriented
environment.
data-end="1309">Strong communication, interpersonal, and organizational
skills.- High
attention to detail and strong understanding of fine dining service standards
and wine presentation etiquette.
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments.
When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including*:
Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel program
Health &
welfare benefits – From checkups to dental cleanings to new glasses, we offer
a variety of health plans that keep you covered
*Benefits availability
may vary depending on Team Member’s location as well as terms and conditions
of employment and are subject to the terms and conditions of each specific
program/plan.
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.
In addition,
this role requires the following minimum qualifications:
data-section-id="10wtjdr" data-start="271" data-end="381">Diploma or degree
in Hospitality, Hotel Management, Restaurant Management, or related field is
an advantage.
data-end="528">Minimum 2–3 years of experience in a sommelier or senior wine
service role within a fine dining
or Michelin-starred restaurant environment.
data-section-id="rh0jan" data-start="530" data-end="647">Strong knowledge
of wine service, with demonstrated experience in
data-end="646">wine pairing for Chinese fine dining cuisine.
data-section-id="byis8q" data-start="649" data-end="814">Good understanding
of food and beverage operations, including inventory control, cost management,
menu planning, merchandising, and basic financial administration.
data-section-id="11d3bng" data-start="816" data-end="954">Ability to confidently
recommend and present wines in a fine dining setting, with sensitivity
to Chinese culinary profiles and flavours.
data-start="956" data-end="1099">Strong guest engagement skills with the ability
to deliver personalised, attentive, and refined service in a high-end restaurant
environment.
data-end="1242">Proven ability to manage multiple priorities effectively while
maintaining service excellence in a fast-paced, detail-oriented
environment.
data-end="1309">Strong communication, interpersonal, and organizational
skills.- High
attention to detail and strong understanding of fine dining service standards
and wine presentation etiquette.
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments. When you join Hilton, our exceptional care
extends to you with unmatched perks and benefits, including*:
Incredible
travel perks – Enjoy 110 nights of deeply discounted travel, with room rates
as low as $40 USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
data-start="271" data-end="381">Diploma or degree in Hospitality, Hotel
Management, Restaurant Management, or related field is an advantage.
data-section-id="3rooo4" data-start="383" data-end="528">Minimum 2–3 years
of experience in a sommelier or senior wine service role within a
data-start="469" data-end="527">fine dining or Michelin-starred restaurant
environment.
data-end="647">Strong knowledge of wine service, with demonstrated experience
in wine pairing for Chinese fine dining
cuisine.
data-end="814">Good understanding of food and beverage operations, including
inventory control, cost management, menu planning, merchandising, and basic
financial administration.
data-end="954">Ability to confidently recommend and present wines in a fine
dining setting, with sensitivity to Chinese culinary profiles
and flavours.
data-end="1099">Strong guest engagement skills with the ability to deliver
personalised, attentive, and refined service in a high-end restaurant
environment.
data-end="1242">Proven ability to manage multiple priorities effectively while
maintaining service excellence in a fast-paced, detail-oriented
environment.
data-end="1309">Strong communication, interpersonal, and organizational
skills.- High
attention to detail and strong understanding of fine dining service standards
and wine presentation etiquette.
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments. When you join Hilton, our exceptional care
extends to you with unmatched perks and benefits, including*:
Incredible
travel perks – Enjoy 110 nights of deeply discounted travel, with room rates
as low as $40 USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
Here’s what you’ll
do during a typical day:
- Assist in the daily operations of
the restaurant, ensuring guest satisfaction is consistently monitored
and promptly addressed throughout their dining experience, especially during
peak service times. - Be present during "golden time" (peak hours)
to provide expert wine recommendations, assist with service, and ensure
an elevated guest experience. - Collaborate with the Restaurant General
Manager on creating Sales and Marketing plans that align with the restaurant's
wine program and enhance guest engagement. - Ensure the wine and beverage
program remains within the operational budget, while maximizing profitability
through cost control and strategic pricing. - Work to increase restaurant
profitability by driving wine sales, educating staff, and promoting upselling,
while controlling operational costs. - Work to achieve daily, monthly
or quarterly targets set by Restaurant General Manager by upselling or through
events and promotions involving wines. - Ensure guest expectations are met
or exceeded by providing a knowledgeable and professional wine service, tailored
to their preferences. - Understand restaurant’s concept and cuisine
as well as the food and signature dishes - Liaise with the kitchen
to ensure seamless pairing of food and wine, maintaining a consistently high
standard of quality and creativity. - Collaborate with housekeeping
to ensure a clean, well-maintained restaurant environment and a smooth flow
of supplies like linen, flowers, and uniforms. - Coordinate with
the beverage department and suppliers to ensure efficient stocking and supply
of wines and other beverages, while maintaining an up-to-date wine
list. - Work closely with stewarding or engineering to maintain a high
standard of cleanliness and proper care of wine service
equipment. - Prepare weekly and monthly reports on wine sales, inventory,
and any operational adjustments to ensure continuous improvement. - Carry
out any other responsibilities as directed by the Restaurant General Manager,
especially those related to enhancing the wine program and guest
experience. - Liaise with the training department to address staff
development needs, particularly in wine knowledge and service. - Assist
other departments within the Food & Beverage division where and when
required, not limited to Summer Palace. - The Management reserves
the right to make changes to this job description at its sole discretion
and without prior notice.
