Front Office Agent at Hilton Berlin (m/f/*)

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Germany, Berlin
Job Description

For over 100 years, Hilton has been one
of the most consistent and successful companies and a pioneer in the hospitality
industry.

We want to continue making
history!

To achieve this, a high level
of professionalism is required.

The
hospitality industry is one of the most exciting and diverse sectors, offering
countless opportunities.

Show and share your
passion and skills, express your individuality within our Hilton family,
and grow with us.

 

What we expect from you

  • You
    are passionate about your work and enjoy interacting with guests
    and colleagues
  • You are motivated by and enjoy taking on new situations
    and challenges
  • You are a go-getter and approach each day with
    a proactive attitude
  • Your professionalism, flexibility, and empathy
    are a major asset to the team
  • You have good German and English language
    skills
  • Not a requirement, but we’d be delighted if you occasionally show
    interest in and support our social projects (e.g., volunteering at social
    institutions, donating goods, etc., or even just mentoring
    newcomers)

 

What we offer you

  • Promotion
    of teamwork and camaraderie among employees
  • Access to Hilton Worldwide
    University with thousands of free learning opportunities
  • Regular
    internal training opportunities and professional development
    options
  • Competitive, industry-standard pay based on collective
    bargaining agreement plus a lucrative upselling program for every front office
    employee
  • Vacation entitlement in accordance with the collective
    bargaining agreement
  • Work uniforms are provided
    and laundered
  • Worldwide accommodation options at Hilton hotels (at
    employee rates so attractive that we’d rather not mention
    them here)
  • Great employee benefits in areas such as shopping, flights,
    fashion, leisure, sports, tickets, housing, food, technology, mobile phone
    service, and more.
  • Comprehensive welcome program and company
    orientation
  • Great food at low prices in our in-house team restaurant
     

What else you should know
Every company has its own
expectations for future employees—but as we all know, nobody is perfect. So
please don’t let that discourage you. Feel free to apply anyway. What matters
most to us is your personality—we can teach you anything you might be missing.
In any case, we look forward to meeting you.

What we expect
from you

  • You are passionate about your work and enjoy interacting
    with guests and colleagues
  • You are motivated by and enjoy taking on new
    situations and challenges
  • You are a go-getter and approach each day
    with a proactive attitude
  • Your professionalism, flexibility, and empathy
    are a major asset to the team
  • You have good German and English language
    skills
  • Not a requirement, but we’d be delighted if you occasionally show
    interest in and support our social projects (e.g., volunteering at social
    institutions, donating goods, etc., or even just mentoring
    newcomers)

 

What we offer you

  • Promotion
    of teamwork and camaraderie among employees
  • Access to Hilton Worldwide
    University with thousands of free learning opportunities
  • Regular
    internal training opportunities and professional development
    options
  • Competitive, industry-standard pay based on collective
    bargaining agreement plus a lucrative upselling program for every front office
    employee
  • Vacation entitlement in accordance with the collective
    bargaining agreement
  • Work uniforms are provided
    and laundered
  • Worldwide accommodation options at Hilton hotels (at
    employee rates so attractive that we’d rather not mention
    them here)
  • Great employee benefits in areas such as shopping, flights,
    fashion, leisure, sports, tickets, housing, food, technology, mobile phone
    service, and more.
  • Comprehensive welcome program and company
    orientation
  • Great food at low prices in our in-house team restaurant
     

What else you should know
Every company has its own
expectations for future employees—but as we all know, nobody is perfect.

So please don’t let that discourage you. Feel free to apply anyway. What matters
most to us is your personality—we can teach you anything you might be missing.
In any case, we look forward to meeting you.

What we expect
from you

  • You are passionate about your work and enjoy interacting
    with guests and colleagues
  • You are motivated by and enjoy taking on new
    situations and challenges
  • You are a go-getter and approach each day
    with a proactive attitude
  • Your professionalism, flexibility, and empathy
    are a major asset to the team
  • You have good German and English language
    skills
  • Not a requirement, but we’d be delighted if you occasionally show
    interest in and support our social projects (e.g., volunteering at social
    institutions, donating goods, etc., or even just mentoring
    newcomers)

 

What we offer you

  • Promotion
    of teamwork and camaraderie among employees
  • Access to Hilton Worldwide
    University with thousands of free learning opportunities
  • Regular
    internal training opportunities and professional development
    options
  • Competitive, industry-standard pay based on collective
    bargaining agreement plus a lucrative upselling program for every front office
    employee
  • Vacation entitlement in accordance with the collective
    bargaining agreement
  • Work uniforms are provided
    and laundered
  • Worldwide accommodation options at Hilton hotels (at
    employee rates so attractive that we’d rather not mention
    them here)
  • Great employee benefits in areas such as shopping, flights,
    fashion, leisure, sports, tickets, housing, food, technology, mobile phone
    service, and more.
  • Comprehensive welcome program and company
    orientation
  • Great food at low prices in our in-house team restaurant
     

What else you should know
Every company has its own
expectations for future employees—but as we all know, nobody is perfect. So
please don’t let that discourage you.

Feel free to apply anyway. What matters most to us is your personality—we
can teach you anything you might be missing. In any case, we look forward
to meeting you.

  • From check-in to check-out—including room changes
    and billing—everything is in your hands
  • You work with your team
    to ensure that departmental goals are met
  • You handle guest complaints
    with ease
  • You support and guide our trainees during your shift
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。