Security Secretary - (Pre-opening) Waldorf Astoria Kuala Lumpur

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will be responsible
for overseeing the daily operations of the hotel’s security team, leading
and managing a team of security officers, ensuring they perform their duties
effectively, maintain security standards, and respond to emergencies.
As a Security Secretary, and facilities – you’re spreading
the light and warmth of hospitality by delivering memorable experiences
that make the stay for every guest.

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Proven experience in a security
    supervisory or leadership role, preferably in hospitality
  • Strong
    leadership and team management skills
  • In-depth knowledge of security
    operations and emergency protocols
  • Ability to remain calm and effective
    under pressure
  • Excellent communication and collaboration skills
  • Proficiency in English; additional languages are a plus
  • Certifications in First Aid, CPR, and security operations preferred
  • Flexibility to work nights, weekends, and holidays

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Proven experience in a security
    supervisory or leadership role, preferably in hospitality
  • Strong
    leadership and team management skills
  • In-depth knowledge of security
    operations and emergency protocols
  • Ability to remain calm and effective
    under pressure
  • Excellent communication and collaboration skills
  • Proficiency in English; additional languages are a plus
  • Certifications in First Aid, CPR, and security operations preferred
  • Flexibility to work nights, weekends, and holidays

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Proven experience in a security
    supervisory or leadership role, preferably in hospitality
  • Strong
    leadership and team management skills
  • In-depth knowledge of security
    operations and emergency protocols
  • Ability to remain calm and effective
    under pressure
  • Excellent communication and collaboration skills
  • Proficiency in English; additional languages are a plus
  • Certifications in First Aid, CPR, and security operations preferred
  • Flexibility to work nights, weekends, and holidays
style="margin: 0cm; text-align: justify;">Key Responsibilities / Main
Duties 

The
Secretary – Safety & Security provides essential administrative
and operational support to the Safety & Security department at Waldorf
Astoria Kuala Lumpur. This role serves as the administrative backbone
of the department, ensuring smooth day-to-day operations through efficient
documentation management, communication coordination and compliance
record-keeping.

  • style="font-family: Arial, sans-serif;">Comply with the Hilton team members
    handbook, hotel policies and procedures.

  • class="ortl-align-justify">

    The Management reserves the right to make changes to this job
    description at its sole discretion and without advance
    notice. 

 

Administrative
Support

  • style="font-family: Arial, sans-serif;">Manage and maintain departmental
    records, files, and documentation including incident reports, investigation
    files and compliance logs.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Coordinate schedules,
    meetings and appointments for the Director of Safety & Security and other
    security personnel.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Prepare, draft,
    and proofread correspondence, reports, memos and official communications
    on behalf of the department.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Handle incoming
    and outgoing correspondence in a timely and confidential manner.

    style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;"> 

 

style="margin: 0cm; text-align: justify;">Documentation &
Record-Keeping

  • style="font-family: Arial, sans-serif;">Maintain accurate logs of security
    incidents, contractors access records, visitor management registers and key
    control documentation.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Ensure all records
    are filed, archived and retrievable in accordance with organizational
    and regulatory standards.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Assist in
    the preparation of audit reports, compliance documentation and regulatory
    submissions as required.

     

 

style="margin: 0cm; text-align: justify;">Communication &
Coordination

  • style="font-family: Arial, sans-serif;">Act as the primary of contact between
    the Safety & Security department and internal and external
    stakeholders.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Act as the Safety &
    Health Coordinator (OSH-C) for the Safety & Health Committee
    (SHC).

  • style="font-family: Arial, sans-serif;">Liaise with contractors, government
    agencies, law enforcement bodies, and vendors as directed by the department
    head.

  • style="font-family: Arial, sans-serif;">Distribute security-related notices,
    alerts and updates to relevant departments in a timely manner.

    style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;"> 

     

Operational Support

style="list-style-type: square; padding-left: 48px;"> class="ortl-align-justify">

Assist in coordinating safety & security drills, training
sessions and safety committee meetings.

class="ortl-align-justify">

Support procurement processes including raising purchase orders
and tracking departmental expenditures.

class="ortl-align-justify">

Monitor and replenish administrative supplies and equipment for
the department.

 

style="font-family: Arial, sans-serif;"> 

style="margin: 0cm; text-align: justify;">Compliance &
Confidentiality

  • style="font-family: Arial, sans-serif;">Handle all sensitive information
    with the highest level of discretion, professionalism
    and confidentiality.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Support the department’s
    adherence to internal policies, Waldorf Astoria brand standards and applicable
    local statutory requirements.

  • style="margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm; text-align:
    justify;">Assist in tracking staff
    certifications, license renewals and mandatory training compliance
    records.

 

希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。