General Manager - Hilton Chicago O'Hare Airport

Exceptional Hospitality Starts with You

data-teams="true">About the Opportunity:

data-teams="true">Are you ready to lead one of Chicago’s most connected
and fast-paced hospitality destinations? Hilton Chicago O'Hare Airport
is seeking an experienced and visionary General Manager to oversee daily
operations, inspire a high-performing team, and deliver exceptional service
at one of the nation’s busiest airport hotels.

data-teams="true">In this role, you’ll be at the forefront of creating
a seamless guest experience—guiding a collaborative team, driving operational
and financial performance, and ensuring every guest interaction reflects
Hilton’s signature hospitality. We’re looking for a dynamic leader with a strong
background in full-service hotel operations who can balance strategic leadership
with a hands-on approach in a high-volume environment.

data-teams="true">This is more than a leadership role—it’s an opportunity
to shape the future of a premier Hilton property and make a lasting impact
on both the team and travelers from around the world. If you’re passionate about
hospitality excellence and ready to lead at the gateway to Chicago, we invite
you to join us on this exciting journey.

data-teams="true">About the Property:

data-teams="true">Connected directly to O'Hare International Airport via
underground walkways, Hilton Chicago O'Hare Airport offers unmatched convenience
and full-service hospitality in one of the nation’s busiest travel hubs.
The hotel welcomes business travelers, airline crews, convention attendees,
and international guests with seamless airport access and easy connections
to downtown Chicago.

The property features
spacious guest rooms and suites designed for comfort and productivity, along
with multiple dining options, a fitness center, indoor pool, business center,
and concierge services.

With over 40,000 square feet of flexible meeting and event space, the hotel is
a premier destination for conferences, corporate gatherings, and special
events.

Combining the energy of a global
gateway with Hilton’s signature hospitality, Hilton Chicago O’Hare Airport
delivers a fast-paced yet welcoming environment where service excellence
and guest experience remain at the forefront.

data-teams="true">For more information on this property, please click class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv
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What are we looking
for?

Basic Qualifications:

• Minimum two
  years' Hotel Manager OR five years Executive Committee member experience at a
  at a similar-sized or larger hotel
• Proven experience in hotel
  operations, with a strong focus on rooms management
• Skilled
  in cultivating and sustaining strong relationships with ownership
  groups
• Solid commercial acumen with expertise in financial oversight
  and revenue optimization
• Thoughtful people leadership with
  a demonstrated track record of driving engagement and overseeing high-performing
  teams
• Demonstrated experience managing labor relations and union
  partnerships
   

Preferred Qualifications:

• Hilton
  brand experience
• Local market experience

What It Takes
to Make the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

As General Manager, your
responsibilities will also include:

• Managing and optimizing
  hotel operations: You will lead the hotel with strategic oversight
  of all departments — ensuring alignment with Hilton brand standards. Through
  effective budgeting, forecasting, and service delivery, you’ll drive operational
  excellence and a seamless guest experience. By identifying inefficiencies
  and leveraging guest feedback, you’ll implement targeted improvements
  that enhance workflow, reduce waste, and elevate service. Your focus
  on continuous improvement, coaching, and innovation will strengthen team
  performance and consistently exceed guest expectations.
• Managing
  commercial financial performance: You’ll take full ownership of
  the property’s financial performance, including sales, revenue and finance
  that will lead to growth, cost control, and profitability. This means setting
  and achieving targets for key performance indicators like GOP and RevPAR, while
  maintaining strong financial discipline.
  
  You'll also collaborate closely with the hotel’s commercial team and lead
  budgeting, forecasting, and strategic planning processes to ensure sustained
  financial health and business agility.
• Communicating with key
  stakeholders: As the primary point of contact for hotel owners
  and Hilton’s corporate leadership, you will be responsible for maintaining
  alignment on business goals, operational strategies, and performance
  expectations. You will deliver regular updates, collaborate on long-term
  planning, and act as a trusted advisor, ensuring transparency and partnership
  at every level.
• Leading and developing on-property
  teams: You will cultivate a high-performing, people-first culture
  by recruiting top talent, championing diversity and inclusion, and supporting
  the professional development of every team member. Through performance
  management, coaching, and recognition programs, you'll inspire engagement,
  accountability, and continuous growth. Your leadership will empower teams
  to deliver outstanding service while growing their own careers
  at Hilton.