As a Bellperson, you will play a key role in delivering exceptional guest
service by assisting with luggage, guiding guests, and responding to their needs
promptly and courteously. Your responsibilities include:
Key
Responsibilities:
Greet and escort arriving and departing guests to
and from their accommodations.
Retrieve, transport, and properly store
guest luggage according to hotel guidelines.
Inspect guest rooms
and familiarize guests with room features and amenities.
Respond to guest
inquiries and requests promptly, professionally, and courteously.
Keep
management and leadership informed of any relevant guest feedback or operational
issues.
Ensure timely delivery of messages, faxes, and other
communications throughout the day.
Assist with room moves, special luggage
deliveries, and main lobby/front door coverage as needed.
Safely operate
property-designated vehicles for guest transport, including to local airports
when required.
Maintain the appearance, functionality, and upkeep of bell
equipment and storage areas.
Team Member Benefits
When you join our
team, you’ll enjoy a comprehensive benefits package, including:
Medical
& Vision Insurance – Blue Cross Blue Shield of Louisiana*
Dental &
Voluntary Insurance – SunLife*
Flexible Spending Account (FSA) – Through
WEX
401(k) Retirement Plan – Fidelity, with up to 5% employer
match**
Employee Assistance Program (EAP) – ComPsych
Free Team
Member Meals
Discounted Parking
Property Discounts – Restaurants,
Gift Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel
Discounts
Tuition Reimbursement
Guild Education Program
*
Medical/Dental coverage begins on the first of the month following 60 days
of employment
** 401(k) eligibility begins after 90 days of employment; new
hires are auto-enrolled.
What are we looking for?
Since
being founded in 1919, Hilton has been a leader in the hospitality industry.
Today, Hilton remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our
Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity
- We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players
in everything we do.
Ownership - We're the owners of our actions
and decisions.
Now - We operate with a sense of urgency
and discipline
In addition, we look for the demonstration of the following
key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
What are we looking for?
Since being founded in 1919, Hilton
has been a leader in the hospitality industry. Today, Hilton remains a beacon
of innovation, quality, and success. This continued leadership is the result
of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity
- We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players
in everything we do.
Ownership - We're the owners of our actions
and decisions.
Now - We operate with a sense of urgency
and discipline
In addition, we look for the demonstration of the following
key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
What are we looking for?
Since being founded in 1919, Hilton
has been a leader in the hospitality industry. Today, Hilton remains a beacon
of innovation, quality, and success. This continued leadership is the result
of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity
- We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players
in everything we do.
Ownership - We're the owners of our actions
and decisions.
Now - We operate with a sense of urgency
and discipline
In addition, we look for the demonstration of the following
key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
Here's what you'll do during a typical day: