Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will manage designated
corporate accounts, develop and solicit new business, drive total hotel revenue
from rooms, catering, and F&B outlets, address business needs, explore new
opportunities, and expand existing business through promotional efforts
and sales channels. As a Senior Sales Manager, you’re
not just generating and managing group sales – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments.
When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including*:
Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel program
Health &
welfare benefits – From checkups to dental cleanings to new glasses, we offer
a variety of health plans that keep you covered
*Benefits availability
may vary depending on Team Member’s location as well as terms and conditions
of employment and are subject to the terms and conditions of each specific
program/plan.
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.
In addition,
this role requires the following minimum qualifications:
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments. When you join Hilton, our exceptional care
extends to you with unmatched perks and benefits, including*:
Incredible
travel perks – Enjoy 110 nights of deeply discounted travel, with room rates
as low as $40 USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments. When you join Hilton, our exceptional care
extends to you with unmatched perks and benefits, including*:
Incredible
travel perks – Enjoy 110 nights of deeply discounted travel, with room rates
as low as $40 USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
As Senior Sales
Manager, you are responsible for working closely with Director of Sales to drive
accommodation business needs, explore new business and expand existing business
through promotional efforts and sales channels.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
Luxury Consortia
Management
• Develop and maintain strong
relationships with luxury consortia
partners
• Negotiate annual consortia agreements,
preferred partnerships, and marketing
collaborations.
• Ensure optimal visibility
across advisor platforms, luxury travel portals, and partner
campaigns.
• Execute consortia promotions,
advisor engagement initiatives, and luxury sales activations.
Tour
& Travel Sales
• Manage relationships
with tour operators, wholesalers, destination management companies (DMCs),
and retail travel agencies.
• Identify
and secure new business opportunities within domestic and international leisure
markets.
• Contract and negotiate group series
and leisure groups
• Develop seasonal packages,
promotions, and tactical offers for travel
partners.
• Conduct sales calls, presentations,
workshops, and product training for travel partners.
Revenue &
Business Development
• Achieve and exceed
revenue, room night, and market share
targets.
• Develop and execute annual sales
plans and account strategies for consortia and tour & travel
segments.
• Monitor booking trends, production
reports, and competitive market
intelligence.
• Analyze account performance
and implement corrective action plans when necessary.
Relationship
Management
• Build long-term partnerships
with key travel advisors, agency owners, tour operators, and industry
stakeholders.
• Organize and host
familiarization (FAM) trips, site inspections, networking events, and client
entertainment.
• Represent the hotel or brand
at trade shows, roadshows, sales missions, and industry
events.
Cross-Functional
Collaboration
• Work closely with Revenue
Management, Marketing, Reservations, and Operations teams to align business
strategies.
• Coordinate promotional campaigns,
digital marketing initiatives, and partner
communications.
• Ensure smooth execution
of contracted business and exceptional guest
experiences.
Reporting &
Administration
• Maintain accurate account
records, sales activities, and pipeline updates within CRM
systems.
• Prepare weekly, monthly,
and quarterly sales reports, forecasts, and budget
updates.
• Track ROI on consortia partnerships,
travel campaigns, and trade events.
• Excellent
communication skills
• High level of IT skills,
including Excel, PowerPoint, and Word
• Proactive
approach to meeting deadlines
• Excellent
organizational and administration skills
• Previous
experience in a sales role
