Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You are responsible
for providing administrative support to the Housekeeping Department, handling
various clerical tasks, maintaining records, and assisting in ensuring
the smooth operation of the department. As a Housekeeping
Coordinator, you’re not just supporting efficient housekeeping
operations – you’re spreading the light and warmth of hospitality by delivering
memorable experiences that make the stay for every guest.
At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Minimum 2 years in
a housekeeping role within a hospitality environment. - Strong attention
to detail, multitasking ability, and excellent customer
service. - Effective verbal and written communication; able to handle
guest inquiries and complaints professionally. - Works well with other
departments and staff members. - Familiarity with property management
systems (PMS) and basic computer applications. - Able to work under
pressure and meet deadlines. - Available to work varied shifts, including
nights, weekends, and holidays.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Minimum 2 years in
a housekeeping role within a hospitality environment. - Strong attention
to detail, multitasking ability, and excellent customer
service. - Effective verbal and written communication; able to handle
guest inquiries and complaints professionally. - Works well with other
departments and staff members. - Familiarity with property management
systems (PMS) and basic computer applications. - Able to work under
pressure and meet deadlines. - Available to work varied shifts, including
nights, weekends, and holidays.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Minimum 2 years in
a housekeeping role within a hospitality environment. - Strong attention
to detail, multitasking ability, and excellent customer
service. - Effective verbal and written communication; able to handle
guest inquiries and complaints professionally. - Works well with other
departments and staff members. - Familiarity with property management
systems (PMS) and basic computer applications. - Able to work under
pressure and meet deadlines. - Available to work varied shifts, including
nights, weekends, and holidays.
Here’s what you’ll do during a typical day:
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To
be responsible for the safe keeping of all keys held in the Housekeeping Office
and the records of keys issuing. To answer and record all telephone calls to ensure the messages
are passed on to the related department or section for action.
style="background-color: white; color: black; line-height: normal;
margin-bottom: 0cm; vertical-align: baseline;">To prepare the weekly
requisitions for guestroom amenities and cleaning supplies from the store
rooms.
To receive, record
and handle Lost & Found items. To prepare and issue VIP room amenities.
style="background-color: white; color: black; line-height: normal;
margin-bottom: 0cm; vertical-align: baseline;">To update and maintain all
relevant Housekeeping files and records.
To update the room status periodically in the computer.
style="background-color: white; color: black; line-height: normal;
margin-bottom: 0cm; vertical-align: baseline;">To control the entire paging
system for all Housekeeping team member.
To forward all received information from Front Office
with regards to guests, such as arrivals etc.
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To keep record
of Housekeeping equipment writes off and forward
to Finance. To
issue vouchers for Loss and Breakage of articles and initiate
replacement. To
record items on Loan and update on daily basis, initiate a monthly inventory
of the same. To
communicate with Engineering and the GS Technicians daily works orders
and follow up on outstanding work. To arrange Baby Sitting Service
for guests. To
maintain a supply of first aid items.
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margin-bottom: 0cm; vertical-align: baseline;">
To perform any other duties
this may be assigned to him / her. 
