In-Room Dining Order Taker (Substitute) - Conrad New York Downtown

The stunning Forbes 4-Star Conrad New York is looking
for a Substitute In-Room Dining Order Taker to join
the Food & Beverage Team! 

Stay inspired
and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463
rooms, 30,000 square feet of banquet space, and 3 food and beverage
outlets. This includes a 3-meal restaurant, rooftop bar,
and in-room dining. 

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Exceptional
Hospitality Starts with You

Picture yourself brightening
someone’s day. When you join our Hotels team, that’s exactly what you’ll
do every time you come to work! As a Room Service Order Taker /
Cashier, you’re not just processing in-room dining orders – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

• Delight our guests: Bring an upbeat and friendly attitude
  to all guest interactions and proactively look for ways to make their experience
  special
• Answer calls promptly: Respond to Room Service telephones
  and guest requests in a friendly, timely, and efficient manner
• Take
  orders with care: Capture food and beverage orders and input them into
  the point-of-sale system without errors – attention to detail
  is key!
• Master the menu: Learn the details of all menu items,
  promotions, and specials so you can help guests and answer their questions
  with confidence
• Upsell Offerings: Suggest and promote food
  and beverage items such as sides, desserts, drinks, and special
  promotions
• Process payments with accuracy: Reconcile checks,
  including verifying check totals and gratuity disbursement, and handle cash
  according to accounting guidelines