Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will lead the sales team
and ensure that the hotel’s revenue targets are met. This role involves
developing and implementing sales strategies, building relationships with key
clients, and overseeing the daily operations of the sales department.
As a Director of Sales / Assistant Director of Sales,
you’re not just driving revenue growth across all hotel segments – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.
At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Degree qualifications
in Business Management or equivalent. - At least 5 years of experience
in managing a hospitality proactive sales role preferred. - Minimum 5+
years in a revenue-generating or commercial role within hospitality or travel.
- Proven experience managing and developing high-performing sales
or commercial teams. - Skilled in creating and presenting sales
strategies to senior executives and stakeholder groups. - Proficient
in analyzing departmental financial data to inform strategic decisions.
- Demonstrated ability to identify and capitalize on new business
opportunities. - Experience working in matrixed environments across
departments. - Experience in multi-complex hotel or travel
operations. - Technical Proficiency in hotel management software (e.g.,
Delphi, Salesforce, OnQ, Market Planner Survey systems) is
a plus.
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Degree qualifications
in Business Management or equivalent. - At least 5 years of experience
in managing a hospitality proactive sales role preferred. - Minimum 5+
years in a revenue-generating or commercial role within hospitality or travel.
- Proven experience managing and developing high-performing sales
or commercial teams. - Skilled in creating and presenting sales
strategies to senior executives and stakeholder groups. - Proficient
in analyzing departmental financial data to inform strategic decisions.
- Demonstrated ability to identify and capitalize on new business
opportunities. - Experience working in matrixed environments across
departments. - Experience in multi-complex hotel or travel
operations. - Technical Proficiency in hotel management software (e.g.,
Delphi, Salesforce, OnQ, Market Planner Survey systems) is
a plus.
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Degree qualifications
in Business Management or equivalent. - At least 5 years of experience
in managing a hospitality proactive sales role preferred. - Minimum 5+
years in a revenue-generating or commercial role within hospitality or travel.
- Proven experience managing and developing high-performing sales
or commercial teams. - Skilled in creating and presenting sales
strategies to senior executives and stakeholder groups. - Proficient
in analyzing departmental financial data to inform strategic decisions.
- Demonstrated ability to identify and capitalize on new business
opportunities. - Experience working in matrixed environments across
departments. - Experience in multi-complex hotel or travel
operations. - Technical Proficiency in hotel management software (e.g.,
Delphi, Salesforce, OnQ, Market Planner Survey systems) is
a plus.
Here’s what you’ll do during a typical day:
- Shape and execute sales strategy: Develop and implement
revenue-driving sales strategies across group, business transient, leisure
transient, and catering segments, aligned with the hotel’s commercial goals
and strategic plan - Drive revenue performance
and profitability: Contribute to achieving revenue targets
and profitability goals by optimizing pricing, improving business mix,
and guiding forecasting accuracy - Lead business reviews
and planning: Facilitate regular strategy and performance meetings
while contributing to long-range commercial planning through analysis
of performance trends, market shifts, and revenue
opportunities - Ensure commercial alignment: Collaborate
with revenue and marketing leaders to align sales tactics with pricing,
distribution, and promotional strategies, and to support forecasting and rate
strategies - Foster stakeholder relationships: Engage
with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party
travel partners, and key clients to drive demand, improve conversion,
and support high-impact site visits and pre-convention
meetings - Develop data-informed strategies: Track market
and competitor activity to inform strategy and help maintain competitive
positioning in group and transient segments - Cultivate
a high-performing team: Recruit new talent while driving team growth
and engagement through performance management, professional development,
and recognition programs
