【Hilton Nagoya】Int. Sales Manager, AHOD

style="line-height: 15pt;">As the International Sales
Manager, you will be responsible for performing the following tasks to
the highest standards:

• style="font-family: "Segoe UI", sans-serif;">Complete the relevant Hilton University courses promptly and pass
  the tests.                    
                       
                       
                       
                 
   

   

• style="line-height: 15pt;">Be familiar with hotel product
  knowledge and related activities in both local and international
  markets.
• style="font-size: 10.5pt;">Responsible for the promotion and sales of all hotel
  products to international markets, including but not limited to rooms, catering,
  banquets, and MICE business.
• style="line-height: 15pt;">Complete international sales
  targets and related tasks set by the hotel.
class="MsoNormal" style="line-height: 15pt;">Develop
international sales plans and obtain approval from the Director of Sales
or Commercial Director, maintaining and developing overseas clients and accounts
according to the plan.
• style="line-height: 15pt;">Understand international customer
  needs through overseas sales trips, virtual meetings, telephone sales,
  and face-to-face visits, achieving sales.
class="MsoNormal" style="line-height: 15pt;">Produce
quotations efficiently, send contracts to international clients and follow-up
promptly.
• style="font-size: 10.5pt;">Show international clients around
  the hotel.
• style="font-size: 10.5pt;">Operate the hotel reservation system to book rooms,
  banquet venues, and group business for overseas clients.
class="MsoNormal" style="line-height: 15pt;">Send
the team’s work order promptly and ensure that relevant departments receive
accurate information.
• style="line-height: 15pt;">Establish strong relationships
  with international customers, maintain updated client databases, and promptly
  report customer needs and feedback to the hotel.
class="MsoNormal" style="line-height: 15pt;">Promote
and recommend other hotels within the global Hilton network to international
clients.
• style="font-size: 10.5pt;">Proactively collect global market and industry
  information and share it with the Sales team to capture business opportunities
  and convert them into confirmed business.
class="MsoNormal" style="line-height: 15pt;">Understand
competitor information in international markets, including key clients, room
offerings, catering, conference promotions, and provide timely feedback to
the Commercial Director / Director of Sales / Senior Sales
Manager.
• style="font-size: 10.5pt;">Welcome key international customers, overseas group
  leaders, and VIPs upon arrival.
• style="line-height: 15pt;">Motivate and train department
  employees and ensure strong performance in handling international
  business.
• style="font-size: 10.5pt;">Ensure effective communication between the Sales team
  and Operations team through regular meetings and assist relevant departments
  with international events and group business.
class="MsoNormal" style="line-height: 15pt;">Handle
feedback or complaints from international guests with professionalism
and cultural awareness.
• style="line-height: 15pt;">Maximize international sales
  opportunities at all times and effectively forecast team and banquet revenue
  from overseas markets.
• style="line-height: 15pt;">Provide necessary supervision
  and guidance to the Sales Director or sales representatives in handling
  international accounts, quotations, and contracts.
class="MsoNormal" style="line-height: 15pt;">Actively
participate in the development of global marketing plans and collaborate
to achieve budget targets.
• style="line-height: 15pt;">Conscientiously perform assigned
  tasks and special projects.
• style="line-height: 15pt;">Design new hotel products
  targeting international markets based on demand, set sales targets, and
  be responsible for related promotion and sales.
class="MsoNormal" style="line-height: 15pt;">Organize
customer engagement activities such as FAM trips, client events, and networking
sessions for international or potential clients, maintaining and strengthening
relationships.
• style="font-size: 10.5pt;">Regularly analyze international source markets
  and develop expansion strategies and channels.
class="MsoNormal" style="line-height: 15pt;">The
department reserves the right to change or supplement the job description if
necessary.