Director of Banquets - Hilton Columbus

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Columbus
Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Director
of Banquets
, you’re not just directing and administering all banquet
functions – you’re spreading the light and warmth of hospitality by delivering
memorable experiences that make the stay for every guest.

What
It Takes to Make the Stay

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

#LI-JP1

What It Takes
to Make the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

#LI-JP1

What It Takes
to Make the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

#LI-JP1

Here's what you'll
do during a typical day:

  • Lead administration of banquet
    functions:
    Direct all banquet operations, ensuring exceptional guest
    service, food and beverage quality, new account acquisition, inventory
    management, cost controls, and systems management
  • Drive service
    standards enhancements:
    Lead the development, implementation, and continuous
    improvement of departmental service guidelines and standards
  • Analyze
    service trends and satisfaction:
    Continuously monitor service trends
    and guest satisfaction, proactively identifying issues and implementing
    strategies for improvement
  • Cultivate a high-performing team:
    Drive engagement and retention through performance management, professional
    development, and recognition programs
  • Uphold regulatory
    compliance:
    Ensure adherence to health, safety, sanitation, and alcohol
    awareness standards, maintaining a safe and comfortable environment for guests
    and team members
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。