Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Complex
Talent & Culture Manager, you’re not just overseeing daily
operations of the hotel’s HR function – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.
What It Takes to Make the Stay
At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity and always doing the right
thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do generally during a typical
day:
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Plan, implement, coordinate
and present corporate training programs in accordance with current Hilton
requirements.
Develop departmental
trainings to address core issues, maximize team members potentials and elevate
guest services.
Oversee the creation of
the hotel training calendar and conduct classroom
training.
Monitor and audit all
departmental training programs, i.e. Alcohol Awareness, CPR, Food Safety, RBS,
etc. to ensure compliance.
daily activities of the Human Resources department and team member relations
programs, and initiatives to include, but not limited to, picnics, holiday
functions, health fairs, award banquets and other special
events.
Oversee function of
the data management system to include, but not limited to, entry of team member
data, recording employment transitions (i.e. hire, separation, leaves
of absence, etc.), generating reports (i.e. payroll analysis, labor turnover,
etc.) and processing unemployment claims.
Participate in
and facilitate meetings; monitor and develop team member performance to include,
but not limited to, providing supervision and professional development,
conducting counseling and evaluations and delivering recognition
and reward.
Assist in the preparation
of reports and data collection for audits
Provide leadership
and guidance to the managers to ensure fair and consistent application
of policies and procedures.
to drive operational effectiveness and success
for excellence.
Coach managers on team
dynamics, communication, team member development and retention
strategies.
or support the execution of performance management, employee engagement,
and succession planning initiatives.
drive and support change management efforts that ensure smooth transitions
and consistent adoption of new programs or structures.
values
Perform other duties
as assigned and act in the absence of
the Director
