Hostess - Hilton Istanbul Bomonti Hotel & Conference Center

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Turkey, Istanbul
Job Description

Job
Title : 
Hostess

style="color: black; font-family: "Hilton Sans", sans-serif;"> lang="EN-GB" style="font-size: 12pt;">Work Location
Hilton Istanbul Bomonti Hotel & Conference
Center

style="font-size: 12pt;">Reporting To : Bar
Manager


A Hostess is responsible for make
the guest feel at home by extending a warm welcome, assisting the guests to sit
and later give them a warm send off. To assist in all ways to provide
the highest degree of guest satisfaction.

style="color: black; font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">What are we looking
for?

 A Hostess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Committed to delivering high levels
    of customer service
  • Experience
    in Food and Beverage department and/or industry
  • style="background-color: white; line-height: normal; margin-bottom: 0in;
    vertical-align: bottom;">Proficient
    in English

  • Degree
    in relevant area
  • Experience
    in Food and Beverage department and/or industry
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Previous experience of cash
    handling
  • Knowledge
    of Food Hygiene Regulations


     

style="font-family: "Hilton Sans", sans-serif;">What's in
it for me?

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Career and development opportunities
    in Hilton Hotels Worldwide
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Competitive Salary & Wages
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Private Health
    Insurance
  • “Go Hilton”
    - discounted room rates in Hilton Hotels Worldwide for yourself and your family
    members & friends
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Indoor Parking Privileges 
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Complimentary Dry Cleaning
    for Business Attire
  • Monthly
    Transportation Fee
  • Complimentary Shuttle Bus 
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">50% discount on personal food &
    beverage consumption in the sister hotels. 
    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Extended nursing hours of 1,5 hours
    until the baby reaches to 18 months (for newly born
    mothers)
  • 14 days
    paid paternity leave
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Opportunity to make a positive impact on environment
    and community with Travel with Purpose program
style="background-color: white; line-height: normal; margin-bottom: 9pt;
vertical-align: middle;">
Specifically, we look for demonstration of these Hilton
Values:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Hospitality -
    We're passionate about delivering exceptional guest
    experiences.
  • Integrity - We do the right thing, all
    the time.
  • Leadership - We're leaders in our industry and
    in our communities.
  • Teamwork - We're team players in everything
    we do.
  • Ownership - We're the owners of our actions
    and decisions.
  • Now - We operate with a sense of urgency
    and discipline

style="color: black; font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">What are we looking
for?

 A Hostess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Committed to delivering high levels
    of customer service
  • Experience
    in Food and Beverage department and/or industry
  • style="background-color: white; line-height: normal; margin-bottom: 0in;
    vertical-align: bottom;">Proficient
    in English

  • Degree
    in relevant area
  • Experience
    in Food and Beverage department and/or industry
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Previous experience of cash
    handling
  • Knowledge
    of Food Hygiene Regulations


     

style="font-family: "Hilton Sans", sans-serif;">What's in
it for me?

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Career and development opportunities
    in Hilton Hotels Worldwide
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Competitive Salary & Wages
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Private Health
    Insurance
  • “Go Hilton”
    - discounted room rates in Hilton Hotels Worldwide for yourself and your family
    members & friends
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Indoor Parking Privileges 
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Complimentary Dry Cleaning
    for Business Attire
  • Monthly
    Transportation Fee
  • Complimentary Shuttle Bus 
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">50% discount on personal food &
    beverage consumption in the sister hotels. 
    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Extended nursing hours of 1,5 hours
    until the baby reaches to 18 months (for newly born
    mothers)
  • 14 days
    paid paternity leave
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Opportunity to make a positive impact on environment
    and community with Travel with Purpose program
style="background-color: white; line-height: normal; margin-bottom: 9pt;
vertical-align: middle;">
Specifically, we look for demonstration of these Hilton
Values:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Hospitality -
    We're passionate about delivering exceptional guest
    experiences.
  • Integrity - We do the right thing, all
    the time.
  • Leadership - We're leaders in our industry and
    in our communities.
  • Teamwork - We're team players in everything
    we do.
  • Ownership - We're the owners of our actions
    and decisions.
  • Now - We operate with a sense of urgency
    and discipline

style="color: black; font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">What are we looking
for?

 A Hostess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Committed to delivering high levels
    of customer service
  • Experience
    in Food and Beverage department and/or industry
  • style="background-color: white; line-height: normal; margin-bottom: 0in;
    vertical-align: bottom;">Proficient
    in English

  • Degree
    in relevant area
  • Experience
    in Food and Beverage department and/or industry
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Previous experience of cash
    handling
  • Knowledge
    of Food Hygiene Regulations


     

style="font-family: "Hilton Sans", sans-serif;">What's in
it for me?

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Career and development opportunities
    in Hilton Hotels Worldwide
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Competitive Salary & Wages
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Private Health
    Insurance
  • “Go Hilton”
    - discounted room rates in Hilton Hotels Worldwide for yourself and your family
    members & friends
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Indoor Parking Privileges 
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Complimentary Dry Cleaning
    for Business Attire
  • Monthly
    Transportation Fee
  • Complimentary Shuttle Bus 
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">50% discount on personal food &
    beverage consumption in the sister hotels. 
    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Extended nursing hours of 1,5 hours
    until the baby reaches to 18 months (for newly born
    mothers)
  • 14 days
    paid paternity leave
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Opportunity to make a positive impact on environment
    and community with Travel with Purpose program
style="background-color: white; line-height: normal; margin-bottom: 9pt;
vertical-align: middle;">
Specifically, we look for demonstration of these Hilton
Values:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Hospitality -
    We're passionate about delivering exceptional guest
    experiences.
  • Integrity - We do the right thing, all
    the time.
  • Leadership - We're leaders in our industry and
    in our communities.
  • Teamwork - We're team players in everything
    we do.
  • Ownership - We're the owners of our actions
    and decisions.
  • Now - We operate with a sense of urgency
    and discipline

What will I
be doing?

As a Hostess, you are responsible for serving guests in a friendly,
timely, and efficient manner to deliver an excellent Guest and Member
experience.

A Hostess will also be required to have extensive knowledge of menu offerings.

Specifically, you will be responsible for performing the following tasks to
the highest standards:

    style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Manage guest queries in a friendly,
    timely, and efficient manner
  • style="font-family: "Hilton Sans", sans-serif;"> style="font-size: 12pt;">Ensure knowledge of menu and all
    products
  • Follow
    correct reporting procedures if faced with issues
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Practice Hilton Grooming standards
    including uniform dress code, cleanliness and personal
    hygiene
  • Assists
    callers courteously and promptly, taking messages as necessary which are legible
    and accurate passing them on to the appropriate person without
    delay
  • Has a good
    knowledge of the restaurant's sitting arrangements
  • style="background-color: white; color: black; line-height: normal;
    vertical-align: middle;">Comply with hotel security, fire
    regulations and all health and safety legislation
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。