Job
Title : Hostess
style="color: black; font-family: "Hilton Sans", sans-serif;">
lang="EN-GB" style="font-size: 12pt;">Work Location
: Hilton Istanbul Bomonti Hotel & Conference
Center
style="font-size: 12pt;">Reporting To : Bar
Manager
A Hostess is responsible for make
the guest feel at home by extending a warm welcome, assisting the guests to sit
and later give them a warm send off. To assist in all ways to provide
the highest degree of guest satisfaction.
style="color: black; font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">What are we looking
for?
A Hostess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:
style="font-family: "Hilton Sans", sans-serif;">What's in
it for me?
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Career and development opportunities
in Hilton Hotels Worldwide-
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Competitive Salary & Wages
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Private Health
Insurance- “Go Hilton”
- discounted room rates in Hilton Hotels Worldwide for yourself and your family
members & friends -
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Indoor Parking Privileges
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Complimentary Dry Cleaning
for Business Attire- Monthly
Transportation Fee - Complimentary Shuttle Bus
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">50% discount on personal food &
beverage consumption in the sister hotels.
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Extended nursing hours of 1,5 hours
until the baby reaches to 18 months (for newly born
mothers)- 14 days
paid paternity leave -
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Opportunity to make a positive impact on environment
and community with Travel with Purpose program
style="background-color: white; line-height: normal; margin-bottom: 9pt;
vertical-align: middle;">
Specifically, we look for demonstration of these Hilton
Values:
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Hospitality -
We're passionate about delivering exceptional guest
experiences.- Integrity - We do the right thing, all
the time. - Leadership - We're leaders in our industry and
in our communities. - Teamwork - We're team players in everything
we do. - Ownership - We're the owners of our actions
and decisions. - Now - We operate with a sense of urgency
and discipline
style="color: black; font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">What are we looking
for?
A Hostess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:
style="font-family: "Hilton Sans", sans-serif;">What's in
it for me?
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Career and development opportunities
in Hilton Hotels Worldwide-
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Competitive Salary & Wages
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Private Health
Insurance- “Go Hilton”
- discounted room rates in Hilton Hotels Worldwide for yourself and your family
members & friends -
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Indoor Parking Privileges
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Complimentary Dry Cleaning
for Business Attire- Monthly
Transportation Fee - Complimentary Shuttle Bus
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">50% discount on personal food &
beverage consumption in the sister hotels.
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Extended nursing hours of 1,5 hours
until the baby reaches to 18 months (for newly born
mothers)- 14 days
paid paternity leave -
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Opportunity to make a positive impact on environment
and community with Travel with Purpose program
style="background-color: white; line-height: normal; margin-bottom: 9pt;
vertical-align: middle;">
Specifically, we look for demonstration of these Hilton
Values:
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Hospitality -
We're passionate about delivering exceptional guest
experiences.- Integrity - We do the right thing, all
the time. - Leadership - We're leaders in our industry and
in our communities. - Teamwork - We're team players in everything
we do. - Ownership - We're the owners of our actions
and decisions. - Now - We operate with a sense of urgency
and discipline
style="color: black; font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">What are we looking
for?
A Hostess serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:
style="font-family: "Hilton Sans", sans-serif;">What's in
it for me?
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Career and development opportunities
in Hilton Hotels Worldwide-
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Competitive Salary & Wages
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Private Health
Insurance- “Go Hilton”
- discounted room rates in Hilton Hotels Worldwide for yourself and your family
members & friends -
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Indoor Parking Privileges
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Complimentary Dry Cleaning
for Business Attire- Monthly
Transportation Fee - Complimentary Shuttle Bus
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">50% discount on personal food &
beverage consumption in the sister hotels.
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Extended nursing hours of 1,5 hours
until the baby reaches to 18 months (for newly born
mothers)- 14 days
paid paternity leave -
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Opportunity to make a positive impact on environment
and community with Travel with Purpose program
style="background-color: white; line-height: normal; margin-bottom: 9pt;
vertical-align: middle;">
Specifically, we look for demonstration of these Hilton
Values:
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Hospitality -
We're passionate about delivering exceptional guest
experiences.- Integrity - We do the right thing, all
the time. - Leadership - We're leaders in our industry and
in our communities. - Teamwork - We're team players in everything
we do. - Ownership - We're the owners of our actions
and decisions. - Now - We operate with a sense of urgency
and discipline
What will I
be doing?
As a Hostess, you are responsible for serving guests in a friendly,
timely, and efficient manner to deliver an excellent Guest and Member
experience.
A Hostess will also be required to have extensive knowledge of menu offerings.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Manage guest queries in a friendly,
timely, and efficient manner-
style="font-family: "Hilton Sans", sans-serif;">
style="font-size: 12pt;">Ensure knowledge of menu and all
products - Follow
correct reporting procedures if faced with issues
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Practice Hilton Grooming standards
including uniform dress code, cleanliness and personal
hygiene- Assists
callers courteously and promptly, taking messages as necessary which are legible
and accurate passing them on to the appropriate person without
delay - Has a good
knowledge of the restaurant's sitting arrangements
style="background-color: white; color: black; line-height: normal;
vertical-align: middle;">Comply with hotel security, fire
regulations and all health and safety legislation