What will I be doing?
As a Bartender, you will be responsible
for delivering exceptional service and maintaining the highest standards in all
aspects of your role.
Key Responsibilities:
·
Provide outstanding customer service, ensuring guests feel welcomed
and valued.
· Serve beverages and food
promptly, accurately, and courteously, following standard recipes and portion
control.
· Maintain in-depth knowledge of
the beverage menu, ingredients, and other hotel outlets to confidently answer
guest questions and make recommendations.
·
Prepare, stock, and maintain the bar, including garnishes, perishables,
and supplies, based on daily projections.
·
Handle cash and register transactions accurately, ensuring accountability
for all beverages served.
· Check guests
for proper identification and manage guest inebriation according to training
and local liquor laws.
· Maintain cleanliness
and organization of the bar and surrounding areas, adhering to operating
procedures.
· Promote Hilton services
and facilities to guests and suppliers.
· Take
personal responsibility for guest satisfaction, resolving issues promptly
and professionally.
· Collaborate effectively
with team members, providing support and clear communication.
·
Follow all safety procedures and report any accidents
or incidents to management.
· Perform
additional reasonable duties as assigned
by management.
Expectations:
· Maintain
a professional demeanor, including polite language, positive attitude,
and courteous interactions.
· Stay informed
about hotel operations, restaurant hours, and local attractions to enhance
the guest experience.
· Ensure all service
procedures are executed according to hotel standards.
Team Member
Benefits
When you join our team, you’ll enjoy a comprehensive benefits
package, including:
Medical & Vision Insurance – Blue Cross Blue
Shield of Louisiana*
Dental & Voluntary Insurance –
SunLife*
Flexible Spending Account (FSA) – Through WEX
401(k)
Retirement Plan – Fidelity, with up to 5% employer match**
Employee
Assistance Program (EAP) – ComPsych
Free Team Member
Meals
Discounted Parking
Property Discounts – Restaurants, Gift
Shop, and Spa
Paid Time Off (PTO) Program
Go Hilton Travel
Discounts
Tuition Reimbursement
Guild Education Program
*
Medical/Dental coverage begins on the first of the month following 60 days
of employment
** 401(k) eligibility begins after 90 days of employment; new
hires are auto enrolled.
What are we looking for?
Since
being founded in 1919, Hilton has been a leader in the hospitality industry.
Today, Hilton remains a beacon of innovation, quality, and success.
This continued leadership is the result of our Team Members staying true to our
Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity
- We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players
in everything we do.
Ownership - We're the owners of our actions
and decisions.
Now - We operate with a sense of urgency
and discipline
In addition, we look for the demonstration of the following
key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
What are we looking for?
Since being founded in 1919, Hilton
has been a leader in the hospitality industry. Today, Hilton remains a beacon
of innovation, quality, and success. This continued leadership is the result
of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity
- We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players
in everything we do.
Ownership - We're the owners of our actions
and decisions.
Now - We operate with a sense of urgency
and discipline
In addition, we look for the demonstration of the following
key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
What are we looking for?
Since being founded in 1919, Hilton
has been a leader in the hospitality industry. Today, Hilton remains a beacon
of innovation, quality, and success. This continued leadership is the result
of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality -
We're passionate about delivering exceptional guest experiences.
Integrity
- We do the right thing, all the time.
Leadership - We're leaders in our
industry and in our communities.
Teamwork - We're team players
in everything we do.
Ownership - We're the owners of our actions
and decisions.
Now - We operate with a sense of urgency
and discipline
In addition, we look for the demonstration of the following
key
attributes:
Quality
Productivity
Dependability
Customer
Focus
Adaptability
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality”
unites us as a team to create remarkable hospitality experiences around
the world every day. And, our amazing Team Members are at the heart of
it all!
Here's what you'll do during a typical day:
Delight our
guests: Bring an upbeat and friendly attitude to all guest interactions
and proactively look for ways to make their experience special
Prepare
and serve beverages: Mix, garnish, and serve drinks according to recipe
standards, ensuring accuracy and satisfaction
Maintain bar operations:
Stock and organize bar supplies, including beverages, glassware,
and perishables, for seamless service
Process payments efficiently
and accurately: Use the point-of-sale system to correctly handle cash,
credit/debit cards, gift certificates, and vouchers
Monitor product
quality: Manage inventory and ensure the freshness and quality of all
beverage-related items
Address guest concerns professionally: Manage
situations involving intoxicated guests with care and respect, ensuring a safe
environment
Comply with regulatory standards: Maintain compliance
with health, safety, sanitation, and alcohol awareness regulations, ensuring
the highest standards of guest and team member well-being
