Concierge Driver

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United Kingdom, Cambridge
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work!
As a Concierge, you’re not just assisting guests
with special requests and services – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

Please note for this role a Full UK driving license must
be held  for a minimum of 2 years 

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        • Delight our guests: Respond promptly and professionally
          to guest inquiries, requests, and concerns
        • Offer recommendations:
          Provide information and handle arrangements for dining, transportation, events,
          tours, and local attractions
        • Coordinate special services: Arrange
          for medical care, childcare, floral delivery, and other personalized guest
          needs
        • Manage guest communications: Receive and deliver messages,
          mail, packages, and faxes
        • Support VIP guests: Facilitate seamless
          registration and elevated service for high priority guests
        • Promote
          hotel offerings:
          Share marketing materials and encourage use of hotel
          services and programs
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。