Banquet Captain - DoubleTree by Hilton Hotel Cedar Rapids Convention Complex

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Cedar Rapids
Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Banquet Captain,
you’re not just overseeing food and beverage service at banquet functions –
you’re spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        • Delight our guests: Bring an upbeat and friendly attitude
          to all guest interactions and proactively look for ways to make their experience
          special
        • Ensure seamless service: Supervise food and beverage
          service and monitor guest satisfaction during banquet events, promptly
          addressing any issues with product or service quality
        • Support event
          execution:
          Assist with the planning, organizing, and execution of various
          banquet functions, including breakfasts, coffee breaks, luncheons, dinners,
          cocktail receptions, and galas
        • Collaborate for success: Lead
          and/or participate in department meetings to ensure the team is aligned
          and well-prepared for banquet operations
        • Handle banquet billing:
          Accurately process banquet checks and ensure seamless payment
          transactions
        • Uphold regulatory standards: Maintain compliance
          with health, safety, sanitation, and alcohol awareness regulations, ensuring
          the highest standards of guest and team member wellbeing
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。