Director of Leisure Sales - Signia by Hilton Bonnet Creek and Waldorf Astoria Orlando

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Orlando
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Complex
Director of Leisure Sales
, you’re not just building travel partner
relationships to drive revenue – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

Signia by Hilton Orlando Bonnet
Creek

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0px;">An expansive
meetings‑focused destination, Signia Orlando Bonnet Creek
features:

  • Features 1,009
    stylish and newly renovated guest rooms
  • Family-friendly pool complex
    with 3- acre resort-style lazy river, zero entry pool, water slide and private
    cabanas
  • Rees Jones-designed championship 18- hole golf course
    and Waldorf Astoria Spa
  • Official Walt Disney World ® Hotel, offering
    special Disney benefits, 
  • Seven distinctive dining venues,
    including La Luce, Zeta Asia, Harvest, Beech, Myth, and Muse
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This property
blends elevated business travel with resort‑style amenities, creating a vibrant
environment for both guests and team members.

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Waldorf Astoria Orlando

A
hallmark of timeless luxury, the Waldorf Astoria Orlando offers:

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  • 502 elegantly appointed
    deluxe rooms and suites
  • 12 unique restaurants and lounges, including
    the famed Bull & Bear®
  • Two tranquil pools featuring private luxury
    cabanas and poolside fire pits
  • Rees Jones-designed 18-hole golf course
    and clubhouse
  •  Waldorf Astoria® Spa & Fitness
    Center
  • Waldorf Astoria Kids Club 
  • Access to amenities
    at the adjoining Signia by Hilton Orlando Bonnet Creek, featuring a 3-acre lazy
    river and water slide
  • Continuous luxury motorcoach transportation
    to Walt Disney World® theme parks and Disney Springs
  •  
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    0px;">The Waldorf
    Astoria Orlando embodies effortless luxury, rooted in refined service
    and unforgettable guest experiences.

    What It Takes
    to Make the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    #LI-TA1

    What It Takes
    to Make the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    #LI-TA1

    What It Takes
    to Make the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    #LI-TA1

    The Director
    of Leisure Sales leads the resort’s leisure and transient sales strategy,
    with primary focus on luxury travel advisors/consortia, wholesale/FIT, and other
    high‑yield leisure segments. This role drives profitable room revenue through
    strong partnerships and close collaboration with Revenue Management, Marketing,
    and Operations to deliver exceptional guest experiences and achieve commercial
    objectives.  Here's what you'll do during a typical day:

    • Lead
      the identification, solicitation, and management of leisure and business travel
      accounts, including luxury retail travel advisors, consortia, wholesalers, FIT,
      entertainment, and select corporate travel segments.
    • Develop and execute
      Leisure and Business Travel Sales & Marketing Action Plans aligned
      with overall resort and multi-resort strategy.
    • Establish and manage
      target account lists for wholesale, retail, consortia, and business travel
      segments, ensuring achievement of annual room night and revenue
      goals.
    • Integrate individual property leisure initiatives into
      the broader resort or complex leisure sales strategy.
    • Proactively
      prospect new leisure and business travel accounts through qualified sales calls,
      market visits, and direct outreach; conduct regular and strategic sales
      trips.
    • Represent the resort at key travel industry trade shows,
      conferences, sales missions, and professional meetings.
    • Maintain strong
      relationships with travel industry partners by communicating updates
      on programs, promotions, and events, serving as a primary liaison and brand
      ambassador.
    • Review account production, booking patterns, and market mix
      to determine appropriate segmentation, negotiation strategy, and pricing
      recommendations.
    • Collaborate closely with Revenue Management on pricing,
      demand, forecasting, and negotiated leisure and business travel
      agreements.
    • Direct the collection and analysis of competitive
      intelligence to inform market positioning and sales strategy.
    • Ensure all
      travel industry policies, wholesale agreements, and sales guidelines are clearly
      communicated and adhered to by Sales and Operations teams.
    • Partner
      with Sales, Marketing, and Operations to ensure alignment on new programs,
      packages, promotions, and travel industry initiatives that support revenue
      growth and positive brand exposure.
    • Maintain active relationships
      with competitive properties at both regional and national levels through
      professional associations and industry networks.
    • Host and lead travel
      partner FAM trips, educational tours, and site inspections, ensuring consistent
      execution of luxury brand standards.

     

    What
    are we looking for?

    Qualifications

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  • Proven success in luxury hospitality leisure
    sales with a strong record of revenue growth and relationship
    building.
  • Experience leading sales strategy across teams
    and cross-functional partners.
  • Excellent negotiation, presentation,
    and relationship‑management skills.
  • Strong analytical capability
    and comfort using sales systems and market data.
  • Bachelor’s degree
    or equivalent experience preferred.
  • Preferred
    Experience

    • Established
      relationships within luxury consortia, leisure agency networks, and/or
      wholesale/FIT segments.
    • Luxury resort or multi-property experience
      with diverse amenities.

    Travel

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  • Frequent domestic and international travel
    for sales calls, trade shows, and partner engagement.
  • 希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。