Comp Breakfast and Evening Reception Supervisor - Embassy Suites by Hilton Birmingham

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Birmingham
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone's day. When you join our Hotels team, that's
exactly what you'll do every time you come to work! As a Complimentary
Breakfast & Evening Reception Supervisor
, you're not just
overseeing food and beverage service – you're creating memorable guest
experiences that bring people together. From ensuring a seamless breakfast
service to leading engaging evening receptions, you'll play a key role
in delivering the welcoming atmosphere Embassy Suites is known
for.

What It Takes to Make the Stay

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity and always doing the right
thing.

Inspiring others through Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability. And a focus
on the Now, bringing urgency and discipline to every moment, knowing
it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes to succeed
    here and guide the qualities we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality. Acting
    with Integrity and always doing the right thing.

    Inspiring others through Leadership. A belief that Teamwork drives
    the best outcomes. A sense of Ownership and accountability. And a focus
    on the Now, bringing urgency and discipline to every moment, knowing
    it can make a lasting impact.

      What It Takes to Make
      the Stay

      At Hilton, our core values define what it takes to succeed
      here and guide the qualities we look for in every team member:

      A passion
      for spreading the light and warmth of Hospitality. Acting
      with Integrity and always doing the right thing.

      Inspiring others through Leadership. A belief that Teamwork drives
      the best outcomes. A sense of Ownership and accountability. And a focus
      on the Now, bringing urgency and discipline to every moment, knowing
      it can make a lasting impact.

        Here's
        what you'll do during a typical day:

        • class="isSelectedEnd">Lead daily food and beverage
          operations:
          Supervise and coordinate all activities for
          the complimentary breakfast and evening reception programs, ensuring exceptional
          guest experiences and efficient service execution

        • class="isSelectedEnd">Deliver outstanding guest service:
          Monitor guest interactions and service standards, resolving concerns promptly
          and creating a welcoming, hospitable environment

        • class="isSelectedEnd">Ensure quality presentation
          and service:
          Oversee food and beverage setup, presentation,
          replenishment, and cleanliness to maintain brand and quality standards
          throughout each service period

        • class="isSelectedEnd">Support team performance: Train,
          schedule, coach, and supervise team members, providing ongoing guidance
          to foster engagement, accountability, and service
          excellence

        • Manage
          inventory and supplies:
          Monitor product levels, order supplies,
          and maintain appropriate inventory to support uninterrupted operations while
          minimizing waste

        • class="isSelectedEnd">Coordinate service preparation
          and breakdown:
          Ensure breakfast and reception areas are properly
          prepared before service and cleaned, organized, and secured
          afterward

        • Maintain
          compliance standards:
          Uphold all health, safety, sanitation, food
          handling, and alcohol service regulations while promoting a safe environment
          for guests and team members

        • Drive operational
          excellence:
          Monitor service efficiency, identify opportunities
          for improvement, and implement best practices to enhance guest satisfaction
          and team productivity
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。