Perform all tasks related to advanced real estate closing of vacation
ownership involving deeded property, right to use, and financed sales. Ensure
an efficient flow of the processing of contracts, entity and other typical
contracts and loans from the time the initial contract package is received
through review, closing document preparation, closing, loan origination
and final recordation. Ensure that signed contract paperwork is accurate
and contains all necessary information and documentation. Determine the validity
of contract and closing documents in accordance with established guidelines.
Conduct reviews of documents such as Trust Agreements and corporate documents
to determine the individual authorities, provisions, and requirements outlined
to purchase and/or encumber real estate.
Perform general office duties (e.g., filing, sending emails, typing, faxing,
and copying).
Follow all company safety and security policies
and procedures; report accidents, injuries, and unsafe work conditions
to manager. Follow all company policies and procedures; maintain confidentiality
of proprietary information; protect company assets. Anticipate and address
owners’ service needs. Develop and maintain positive working relationships
with others; support team to reach common goals; listen and respond
appropriately to the concerns of other employees. Ensure adherence to quality
expectations and standards; identify, recommend, develop, and implement new ways
to increase organizational efficiency, productivity, quality, safety, and/or
cost-savings.
Enter and locate work-related information using computers. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested.
Closing Documentation
Review documents such
as Trust Agreements and corporate documents to determine the individual
authorities, provisions, and requirements outlined to purchase and/or encumber
real estate.
Review and audit executed real estate documentation
(inclusive of cash and financed) for correctness and acceptability prior
to closing.
Verify the accuracy of all new owner
information.
Respond to internal and external requests
for information regarding closing disbursement, issuance of checks, preparation
of affidavits to Escrow Agent to release funds, and preparing and distributing
reports to appropriate parties.
Determine validity of contract
and closing documents in accordance within established guidelines.
Office Equipment
Transmit information or documents
using mail, scanner, or facsimile machine.
Operate standard
office equipment other than computers such as telephone, typewriter, scanner,
fax, photocopier, calculator, and electronic peripherals.
Keep
office equipment in working order and contact service representatives to correct
problems with office equipment, including following-up so that problem
is corrected.
Maintain office areas (e.g., cubicles, storerooms,
conference rooms, etc.), including calling housekeeping and maintenance when
needed.
Computers/Software
Use computer
systems and software packages to input, access, modify, store, or output
information
Enter and retrieve data from computer systems using
a keyboard, mouse or trackball.
Prepare letters, memos,
and other documents using word processing, spreadsheet, database,
or presentation software.
Communication
Monitor and respond to inbound customer and client communications via
email, voicemail, etc. in a timely manner. Speak to customers and co-workers
using clear, appropriate and professional language.
Prepare
and review written documents (e.g., daily logs, business letters, memoranda,
reports), including proofreading and editing written information to maintain
accuracy and completeness.
Talk with and listen to other
employees to effectively exchange information.
Working
with Others
Support all co-workers and treat them
with dignity and respect.
Handle sensitive issues with employees
and/or guests with tact, respect, diplomacy, and confidentiality.
Partner with and assist others to promote an environment of teamwork
and achieve common goals.
Physical Tasks
Enter and locate work-related information using computers.
Read and visually verify information in a variety of formats (e.g., small
print).
Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Policies and Procedures
Maintain confidentiality
of proprietary materials and information.
Protect the privacy
and security of customers and coworkers.
Follow company
and department policies and procedures.
Perform other reasonable
job duties as requested.
Personal Attributes: Integrity, Dependability, Positive Demeanor,
Presentation, Initiative, Stress Tolerance, Adaptability/Flexibility
Interpersonal Skills: Teamwork, Customer Service Orientation, Diversity
Relations
Communications: Telephone Etiquette Skills, English
Language Proficiency, Communication, Writing, Listening, Applied
Reading
Organization: Detail Orientation, Multi-Tasking, Time
Management, Planning and Organizing
Analytical Skills: Computer
Skills, Learning
General Administration: Typing, Filing
Computer Software: Microsoft Office
Education: High school diploma/G.E.D.
equivalent
Related Work Experience: 1 year of related
experience
Supervisory Experience No supervisory experience is required
Hyatt Vacation Ownership is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive
culture.
This position is at a location where Hyatt is not
the employer. The employer of individuals working at this hotel may be
a third-party management company that is responsible for all employment benefits
and obligations at this location.
