Barista Job Description
The Canteen, located inside
The WildBirch Hotel, brings Alaska adventure to early morning adventures
and afternoon pick-me-ups. We are looking for experienced baristas to join our
team providing service for all our
guests.
Position:
Barista
Reports to: Store
Manager
Summary
Prepares and serves
coffee, tea, and specialty beverages while delivering excellent customer service
in a fast-paced environment within the hotel
Key
Responsibilities
• Prepare beverages (espresso
drinks, drip coffee, tea, blended drinks) according to recipe
standards
• Take customer orders accurately via
register or POS system
• Operate and maintain
espresso machines, grinders, and other equipment
•
Handle cash and card transactions, process payments
correctly
• Maintain cleanliness
of workstation, dining area, and equipment
•
Restock supplies (cups, lids, syrups, milk, beans)
as needed
• Follow food safety and sanitation
guidelines
• Provide friendly, knowledgeable
customer service; answer menu questions
•
Handle customer complaints or escalate to supervisor when
needed
Requirements
•
Ability to stand for extended periods and lift up to 25-30
lbs
• Availability for early mornings,
weekends, and/or evenings
• Strong
communication and multitasking skills
• Basic
math skills for handling transactions
• Prior
food service/barista experience preferred, not always
required
• Food handler’s certification (if
required by local law)
Preferred
Qualifications
• Customer service
experience
• Knowledge of coffee brewing
methods and beverage recipes
• Ability to work
in a team environment
Want me to turn this into a formatted
Word doc for posting, or add pay range/benefits
details?
This position is at a location where Hyatt
is not the employer. The employer of individuals working at this hotel may be
a third-party management company that is responsible for all employment benefits
and obligations at this location.
