Concierge

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Honduras, Valle
Job Description

Overview

Are you ready to help shape the future
of travel and hospitality? CoralTree is seeking a Concierge to join our team
at Everline Spa & Resort. This role will be an integral member of the front
office team that creates distinctively different and authentic experiences
for our guests. You will warmly greet guests and assist them with their travel
itinerary, reservations, and overall guest experience details. The Concierge
will be able to promote hotel services and amenities to the guests, and connect
the guest to local and authentic experiences in the community.


About Everline Resort & Spa


Located in California’s Olympic Valley, Everline Resort & Spa
provides a premier mountain getaway to North Lake Tahoe.

The resort offers a year-round destination with ski-in/ski-out access
to Palisades Tahoe, the third largest ski resort in North America,
a championship golf, relaxing spa treatments and a wide range of recreational
activities. Our sophisticated lodge environment perfectly complements its rugged
surroundings and reflects the spirit of the region.

Our
on-site restaurant options include casual dining at Sandy’s Pub, breakfast
cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café,
crave-worthy slices of pizza with a classic ski-town vibe at Left of the Lift,
and fine dining at Six Peaks Grille. Additional resort amenities comprise our
heated swimming pools open year-round, a 150-foot water slide, scenic hiking
and biking trails, fly-fishing and cross-country ski centers, and a private
ice-skating rink that is available to guests throughout the winter season.

Everline Resort & Spa takes inspiration from
the distinct history and experience of the property and is a nod to the historic
rail lines that connected throughout the area.

As
a valued member of the CoralTree team, you'll receive a comprehensive benefits
package that includes:

  • Discounted Palisades
    Tahoe Ski Pass
  • Food & beverage, retail, and spa
    discounts
  • Free rentals on ski gear, ice skates, nordic
    skiing, and golf course access
  • Discounted rooms at Hyatt
    and CoralTree Properties
  • Group medical, dental, vision,
    life, and disability benefits.*
  • Participation in a pre-tax
    flexible benefit plan for healthcare and dependent care
    reimbursement.*
  • An employee assistance
    program.
  • Paid time off*

  • Participation in a 401(k) plan with a company match.

** For Full Time Yearround only


Responsibilities

  • Use your
    exceptional written and verbal communication skills to provide ideas about guest
    amenities and experiences, and organize itineraries and reservations on their
    behalf.
  • Utilize the freedom to go beyond to become
    an expert in the local community and confidently connect visitors to unique
    and unforgettable experiences in the local area.
  • Share
    your personal passions and knowledge of the services and amenities available
    to guests to help them feel at home.
  • Collaborate with team
    members to communicate what you see and hear to staff and management to ensure
    the guests’ needs are being met.
  • Have an impeccable eye
    for detail to ensure accuracy and efficiency.

Qualifications


  • Flexibility. This is a demanding business and we look for flexibility
    with work days and hours, but it’s also a lot of fun!

  • Experience. Previous experience passionately providing service
    to others and assisting them with creating authentic vacation or travel
    experiences.

    Knowledge of the Tahoe area to be able to provide recommendations and advice
    to guests.
  • Great communicator. Providing amazing
    experiences requires the ability to communicate both verbally and through
    legible and grammatically correct writing.
  • A qualified
    applicant is a “people person” who is flexible with their schedule, loves
    to serve others, and knows how to multi-task while ensuring
    accuracy.
  • Previous experience passionately providing
    service to others and assisting them with creating authentic vacation or travel
    experiences.
  • Providing amazing experiences requires
    the ability to communicate both verbally and through legible and grammatically
    correct writing.

Physical Requirements
and Working Conditions:

  • The physical demands
    described here are representative of those that must be met by an employee
    to successfully perform the essential functions of this job. Reasonable
    accommodations may be made to enable individuals with disabilities to perform
    the essential functions.
  • While performing the duties
    of this job, the employee is regularly required to walk, talk, see, and hear.
    Must be capable of sitting 90% or more of a normal 8 hour work shift. Must
    be capable of carrying, lifting. pushing or pulling up to 20lbs.

    Specific vision abilities required by this job include close vision, distance
    vision, peripheral vision, depth perceptions and the ability to adjust focus.
    Must be capable of answering phones and using a computer.

  • While performing the duties of this job, the employee will be exposed
    to indoor working environment. The noise level in the work environment
    is moderate to loud.

Join us in creating
unforgettable experiences for our guests, building vibrant communities,
and shaping the future of travel and hospitality.

Hourly
Wage: $20/hr-$24/hr

This position
is at a location where Hyatt is not the employer. The employer of individuals
working at this hotel may be a third-party management company that
is responsible for all employment benefits and obligations at
this location.