The Room Service Server enhances the guest experience by providing prompt,
courteous, and professional in-room dining service. By delivering meals
with attention to detail and proper etiquette, this role ensures each guest
enjoys a seamless and memorable stay.
HOW YOU’LL SHAPE THE EXPERIENCE
& FUTURE
Answer the room service phone within three rings, provide
menu information, and take guest orders accurately.
Relay orders promptly
to the kitchen and/or bar for preparation.
Arrange meals on trays
with attention to presentation, sanitation, and timeliness.
Deliver orders
to guest rooms, ensuring professional etiquette and service
standards.
Replenish supplies of clean linens, silverware, glassware,
and dishes at the room service station.
Collect trays from guest rooms
and hallways promptly, assisting guests with the removal of items
as needed.
Complete side work assigned by management to support smooth
department operations.
Other duties as assigned.
KEY STRENGTHS
FOR SUCCESS
Strong customer service skills with a focus on hospitality
and guest satisfaction.
Clear and professional communication, both
in person and over the phone.
Ability to multitask and manage orders in
a fast-paced environment.
Attention to detail in food presentation,
timeliness, and etiquette.
Team-oriented mindset with flexibility
to support the department as needed.
PROFESSIONAL
EXPERIENCE
Previous experience in guest services, hospitality, or food
and beverage service preferred.
ACADEMIC BACKGROUND
High School
Diploma or equivalent required.
BENEFITS
Medical, dental, and vision
(HSA available)
Company-paid disability & life
insurance
Employee Assistance Program
Supplemental
benefits
401(k) with match
Employee hotel discounts
Paid
vacation & sick time
Free Parking
Pay Rate: $6.00/hour +
Tips
This position is at a location where Hyatt is not
the employer. The employer of individuals working at this hotel may be
a third-party management company that is responsible for all employment benefits
and obligations at this location.
