Laundry Attendant

ABOUT HYATT:

At Hyatt Place Fort Worth, we believe
our guests select Hyatt Place because of our caring and attentive team members
who are focused on providing efficient service and meaningful experiences.
The Laundry Attendant processes soiled linen and terry on a daily basis,
maintaining the laundry in a clean and orderly manner. The hotel business
functions seven days a week, 24 hours a day.

In addition, this is a hospitality business and a hospitable service atmosphere
must be maintained at all times. The information contained herein is
not intended to be an all­ inclusive list of duties and responsibilities of
the job, nor are they intended to be an all-inclusive list of the skills
and abilities to do the job. Management may, at its discretion, assign
or reassign duties and responsibilities to this job at any
time.

• Provide
  the highest quality of service to the guest at all times and anticipate
  and exceed guest expectations.
• Maintain and operate all laundry
  equipment in accordance with established procedures. Report any equipment
  malfunction to maintenance immediately and complete a work order.


• Separate and wash terry separate from linen. Always use gloves when sorting.
  
  Always shake out linen and terry when sorting and look for anything that
  may cause injury (needles, etc.)
• Ensure that all linen and terry
  is free of stains and tears prior to washing.
• Pre-spot stained linen
  and terry before rewashing.
• Load and unload washers and dryers
  being careful not to overload either machine.
• Fold linen in accordance
  with established procedures.
• Fold and stack clean towels, removing any
  stained or torn linen/terry and place in appropriate storage location.


• Use folding machine following the safety guidelines.
• Complete daily
  production sheets.
• Clean dryer lint screens EVERY
  load.
• Adhere to established productivity standards.


• Clean exterior of all machines in the laundry room daily.


• Check/refill washer chemicals as needed.
• Sweep and mop laundry
  floor daily. Use wet floor signs as required.
• Deep clean the entire
  laundry area once per week.
• Deliver extra terry to the Front Desk each
  evening if needed.
• Stock, clean and maintain laundry carts, storage
  areas and laundry racks.
• Practice safety standards at all times
  and keep the property safe for guests and fellow team members. Know location
  and use of fire extinguishers. Use wet floor signs.
• Follow proper use
  of approved chemicals and accurately label chemical containers. Use gloves
  and goggles when handling chemicals.
  
  Complete Chemical Training and Blood Borne Pathogen Training.
• Assist
  with or perform linen inventory as required.
• Ensure security
  and confidentiality of all guest and hotel information and material.


• Practice energy conservation at all times.
• Notify
  manager/Maintenance Department of maintenance issues. Complete work orders
  as needed.
• Maintain a clean and orderly work area in accordance
  with hotel standards. Complete daily/weekly cleaning schedule.
• Attend
  work on time as scheduled and adhere to attendance policy.
• Report
  unsafe conditions and suspicious activity to Security/Management.
• Lift,
  carry or otherwise move up to 25 lbs. regularly.
• Lift, carry
  or otherwise move up to 50 lbs. occasionally with assistance. Regularly required
  to stand; walk; reach; use hands to handle or feel; stoop, kneel, crouch
  or crawl; talk and hear.
• Clean guestrooms during peak periods, if
  necessary, while maintaining productivity standards.
• Wear uniform,
  including name tag at all times.
• Communicate properly and effectively
  with the guest, team members and managers. Effectively respond to guest
  complaints.
• Promote positive teamwork and morale.
• Maintain
  knowledge of hotel property, hotel staff, hotel services, hotel service hours
  of operation and hotel surroundings (i.e. mall, restaurants).
• Adhere
  to all work rules, procedures and policies established by the company.
  
  Have a thorough knowledge of emergency procedures.
• To be flexible
  in your job function and perform any other reasonable duties
  and responsibilities which may be assigned to you, including redeployment
  to other departments/areas if required, in order to meet business demands
  and guest service needs.
• Treat all operating equipment and supplies
  carefully to minimize damage and reduce waste.
• To deliver the brand
  promise and provide exceptional, friendly, courteous and professional guest
  service at all times.
• To read the Team Member Handbook and have
  an understanding of and adhere to the hotel's rules and regulations and
  in particular, the policies and procedures relating to Fire, Hygiene, Health
  and Safety.
• To comply with local legislation as required.

To perform
the job successfully, an individual should demonstrate the following
Silverton Values:

• Character-
  Always do the right thing and treat everyone with dignity
  and respect.
• Care - Demonstrate compassion,
  kindness, and charity towards yourself, team members, guests, and
  the community.
• Excellence- Challenge
  acceptable and be exceptional.
• Collaboration
  - Achieve ultimate results with the inclusion of diverse ideas,
  thoughts, and talents.
• Courage - Champion
  today for a better tomorrow.

Required Work Cards

• Identification that establishes identity
• Identification
  that establishes the right to work in the United States

Physical
Requirements of Job

Rarely - the activity
is performed from 1% - 25% of the duration of the shift.

Occasionally - the activity is performed from 26% - 50%
of the duration of the shift.

Frequently - the activity
is performed from 51% - 75% of the duration of
the shift.

Continuously - the activity is performed
from 76% - 100% of the duration of the shift.

Not Applicable (N/A)
- this activity is not performed during the performance of
this job.

Hyatt Place complies with all laws prohibiting
discrimination against employees and applicants based on race, color, religion,
sex, sexual orientation, gender identity, gender expression, age, national
origin, citizenship status, disability, genetic information, or veterans'
status.

This position is at a location where Hyatt is
not the employer. The employer of individuals working at this hotel may be
a third-party management company that is responsible for all employment benefits
and obligations at this location.