The Hyatt Regency
Denver Tech Center is a 4-Star Full Service 451 room Hotel with 30,000 square
feet of conference space, and we are currently recruiting for dynamite
individuals in our Food & Beverage department. We are conveniently located
within Hampden South neighborhood @ I-25 and 225 in the tech center. Benefits
include Medical, Dental, Vision, Life Insurance, 401-K, Room discounts, Free
Meals, Free Parking and a great working environment.
As part of
the recruiting process, we invite all applicants to complete a pre-employment
assessment.
http://app.portalgreen.com/EmploymentAssessment/000204?locationCode=00014A
SUMMARY This is a hourly tipped position
To serve
beverages and/or food to the guests in a friendly, courteous and timely manner,
resulting in guest satisfaction.
Also, to prepare beverages for other server to supply to guests, and act
as cashier for the lounge.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications.
The job description is not intended to include all duties or qualifications
that may be required now or in the future. The Hotel operates 24 hours a day
and 7 days a week, so operational demands require variations in shift days,
starting times, and hours worked in a week.
- Greets guests in
a courteous and friendly manner, promotes and documents orders for drinks.
Mixes, garnishes and presents drinks using standard ingredient recipes
and practicing prudent portion control. - Maintains proper and adequate
set-up of the bar on a daily basis. This includes requisitioning and stocking
of all beer, wine, spirits, paper products, straws and stirrers, condiments
and produce based on projections from the daily functions sheet.
- Responsible for maintaining stock, cutting, and storing of all fresh fruit
and vegetable garnishes, juices and other perishables daily to ensure product
quality. - Receives cash from guests, makes any change needed, verifies
validity of charges, records charges, and ensures vouchers are properly
executed, in order to balance all moneys. - Locks up and stores all
beverages, food and other equipment items, deposits cash drops and secures
bank. - Responsible for answering bar phone within three rings
and correctly and courteously take room service orders.
Inputs orders into a register at the point of sale and creates a check for each
guest and personnel guests, including those served by other beverage servers,
to maintain accountability of all beverages served. - Performs general
cleaning tasks using standard hotel cleaning products as assigned by your
supervisor to adhere to health standards. - Adheres to all company
policies and procedures. - Follows safety and security procedures
and rules. - Knows department fire prevention and emergency
procedures. - Utilizes protective equipment.
- Reports unsafe
conditions to supervisor. - Reports accidents, injuries, near-misses,
property damage or loss to supervisor. - Provides for a safe work
environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance.
(Specific standards outlined in team member handbook). - Perform any
related duties as requested by supervisor/manager. - Assists other
Beverage Personnel when need.
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of all State, Federal and Corporate liquor regulations
pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Hold a current Food Handler Card
- Must have basic knowledge of food
and beverage preparation and service of various alcoholic beverages.
- Basic mathematical skills necessary to operate a cash register, make change,
total guest checks, count total bank, prepare cash drops, total all other
charges, and understand portion sizes. - Basic English language writing
skills necessary for completion of requisitions, and vouchers.
- Sufficient manual dexterity in hands in order to use a knife to make
garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach
overhead to retrieve stock. - Basic knowledge of the English language
sufficient to understand inquiries from customers and communicate simple
instructions. - Ability to comprehend and apply written product labeling
instructions to enable the safe application of products and processes within
the hotel. - Ability to remember, recite and promote the variety of menu
items. - Ability to operate beverage equipment, e.g., coffee maker.
PHYSICAL DEMANDS
- Ability to transport up to 30 lbs.
through a crowded room on a continuous basis throughout the shift.
- Lifting Thirty (30) pounds maximum.
- Constant standing & walking
required - Frequent twisting, bending, stooping, reaching, standing,
walking, talking, hearing, seeing and smiling.
