Bar Supervisor

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
South Africa, George
Job Description

At InterContinental Malta, we are looking to recruit
Bar Supervisor
style="background-color: white; color: rgb(18, 16, 28);">In this role you
will be working in a fast-paced environment and in a challenging role which
will give the opportunity to learn, grow, and be successful.

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text-align: justify;"> 

Responsibilities:

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  • style="background-color: white; line-height: normal; margin-bottom: 5pt;
    margin-right: 0cm; margin-top: 5pt; text-align: justify;"> style="background-color: white; color: rgb(18, 16, 28);">Responsible
    for training, and supervising bar staff, ensuring they adhere to company
    policies and provide excellent customer service.

  • class="ortl-align-justify">

    Communicate and delegate tasks to team members to ensure that the outlet’s
    targets are achieved.

  • style="background-color: white; line-height: normal; margin-bottom: 5pt;
    margin-right: 0cm; margin-top: 5pt; text-align: justify;"> style="background-color: white; color: rgb(18, 16, 28);">Monitor and control
    inventory levels, including ordering supplies, tracking stock, and managing
    costs.

  • Oversee the day-to-day operations of the bar, including opening
    and closing procedures, maintaining cleanliness, and organizing events
    or promotions.

  • style="background-color: white; line-height: normal; margin-bottom: 5pt;
    margin-right: 0cm; margin-top: 5pt; text-align: justify;"> style="background-color: white; color: rgb(18, 16, 28);">Able to maintain
    restraint in stressful situations and maintain stability.

  • class="ortl-align-justify">

    Ensure
    that customers have a positive experience by addressing any concerns or issues
    promptly and maintaining a high level of service.

    style="background-color: white; line-height: normal; margin-bottom: 5pt;
    margin-right: 0cm; margin-top: 5pt; text-align: justify;"> 

    style="background-color: white; line-height: normal; margin: 5pt 0cm;
    text-align: justify;">Skills and Experience:

    • Strong leadership and organizational skills.

    • class="ortl-align-justify">

      At
      least one to two years previous food and beverage experience preferably in
      a hotel of similar size.

    • style="background-color: white; line-height: normal; margin-bottom: 5pt;
      margin-right: 0cm; margin-top: 5pt; text-align: justify;"> style="background-color: white; color: rgb(18, 16, 28);">Ability to work on own
      initiative as well as in a team environment.

    • class="ortl-align-justify">

      Knowledge of health and safety regulations.

      class="ortl-align-justify">

      Excellent English both written and verbally, any other language
      ability will be an advantage.

     

    The duties
    and responsibilities described in this job description are not a comprehensive
    list, and as such additional tasks may be assigned to the employee from time
    to time.

     

    style="background-color: white; line-height: 12pt; margin: 0cm 0cm 0cm 18pt;
    text-align: justify; vertical-align: baseline;"> 

    We genuinely care about people,
    and we show this through living out our promise of True Hospitality each day.
    It’s what connects every colleague in all IHG® hotels.

    Each IHG® hotel brand delivers
    True Hospitality in their own way, and at the heart of it all are specific, core
    service skills.

     

    ·True
    Attitude: 

    being caring, wanting to make a positive difference,
    and building genuine connections with guests.

    ·True Confidence: 

    style="line-height: 115%; margin-left: 18pt; text-align: justify;">having
    the knowledge and skills to perform your role, and giving guests the confidence
    that they can trust you, to help and support them during their stay.

    style="line-height: 115%; margin-left: 18pt; text-align: justify;"> style="font-family: Arial, sans-serif;">·True
    Listening:

     focusing on what your guest is saying,
    picking up on body language that is often overlooked, and understanding what
    the guest wants and needs.

    ·True Responsiveness:

    style="line-height: 115%; margin-left: 18pt; text-align:
    justify;"> is about providing guests with what they need
    and doing so in a timely and caring manner.

     

    There’s so much more to the job than
    we can capture here. It’s simply about creating great experiences, doing
    the right thing, and understanding people.