Housekeeping Porter

We
are seeking a dedicated and detail-oriented Housekeeping Porter to join our
dynamic team. The ideal candidate will ensure the smooth operation
of housekeeping services by efficiently responding to guest requests,
maintaining cleanliness, and supporting the housekeeping team in a variety
of tasks including linen and laundry. This role requires a courteous
and professional attitude, multitasking in a fast-paced environment, and
a commitment to excellence.

Key
Responsibilities

• style="color: black;">Respond promptly and efficiently to guest requests with
  a courteous and professional attitude.

• Maintain and monitor stock
  controls in pantries, ensuring supplies such as linen and cleaning materials
  are replenished to outlined stock levels.

• Deliver items such as duvets
  and pillows etc to guest rooms, as well as maintaining service area
  supplies.

• style="color: black;">Ensure all service areas, lifts, and areas under your
  control are kept clean, tidy, and maintained to the highest
  standards.

• style="color: black;">Remove rubbish, dirty crockery, glassware, and other items
  from service areas as needed.

• Handle and resolve housekeeping-related
  inquiries and requests professionally.

• Be flexible to cover various
  housekeeping roles and eager to develop within
  the team.

Skills
and Attributes

• style="color: black;">Ability to work efficiently in a fast-paced, high-pressure
  environment.

• style="color: black;">Strong multitasking and organizational
  skills.

• style="color: black;">Excellent communication skills and the ability to listen
  to and adapt to the needs of guests and team members.

• style="margin: 0cm 0cm 0cm 18.15pt;">Professional
  and courteous demeanour with a focus on guest
  satisfaction.

• style="color: black;">Keen attention to detail and commitment to maintaining
  high cleanliness standards.

style="color: black;">Previous experience in a housekeeping or porter role is
an advantage but not essential providing you have a proactive and positive
attitude towards teamwork and development and have flexibility with work
schedules, including weekends and holidays, as required.

style="color: black;">Join us and become a valued member of a team that strives
to provide exceptional service and create memorable guest
experiences.

We are committed to offer and provide our Housekeeping
Porter with a competitive salary and a large range of benefits.
£16.11 per hour
(33,508.80 annual salary), paid overtime and great IHG perks
including:

• Free meals
  on duty.

• Wagestream -
  a financial wellbeing app giving you the opportunity to save, track and withdraw
  your pay as you earn it.

• Amazing discounts for our hotels and restaurants around the world for
  you and your friends & family.

• 50% discount in our F&B outlets 

• Discounts from over 15,000 stores – all the way from retail
  to cinema with our Hapi benefits scheme.

• Our generous refer a friend scheme. 

• style="margin: 0cm 0cm 0cm 18pt;">Exclusive local discounts at Hard Rock Café,
  The Backroom Bar, El Pirata to name a few!

On top of these great
benefits, we also provide:

• 28
  days holiday each year, including bank holidays, this increases up to a maximum
  of 33 days (Pro Rated)

• Company
  sick pay and life insurance for every employee

• Professional career development with our IHG Leadership programs
  plus access to our digital online learning platform and numerous other learning
  and development opportunities

• We provide every employee company sick pay and life
  insurance.

• Professional career
  development with our IHG Leadership programs

• Amazing discounts for our hotels and restaurants around
  the world

• Discounts from over
  15,000 stores – all the way from retail to cinema

• Most importantly, we’ll help you grow and develop
  you as an individual and inspire incredible.

At
InterContinental London Park Lane, our ambition is to define our unique
culture.

• The kind
  of culture that inspires you to be all you can be.

• An invitation to tap into your unique personality to deliver
  and achieve incredible things.

• An expectation to play your part in empowering and inspiring
  others.

• An opportunity
  to learn, grow and push what’s possible.

• The promise of a personal and professional journey

• style="margin: 0cm 0cm 0cm 18pt;">A place where everyone can belong
  and feel part of something bigger. 

We are open 7
days a week 365 days a year and need people to work a range of shifts
and days. 

Please click ‘apply’
now!

You must meet the legal requirements to work in
the UK.

IHG has been recognised as a ‘Best
Employer 2025’ in the UK by Mercer.