Security Officer - The Willard InterContinental Washington

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Portugal, Ave
Job Description

About Us 

IHG Hotels
& Resorts 
is one
of the largest hotel companies in the world and one of the world’s leading hotel
and resort companies with a family of 19 brands. Our purpose – True Hospitality
for Good – comes to life in every one of our collections. With luxury
and lifestyle, we are taking it to new heights.

style="margin-bottom: 0in;"> 

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Five visionary brands - InterContinental, Regent
Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury
collection. Individually, they are icons. Together, they bring unforgettable
and unparalleled experiences to travelers in over 430 hotels and resorts in 100
countries around the world. 

 

Each of our hotels cultivates a distinctive style and ambience where
we embrace every opportunity to give our guestsunforgettable and unparalleled
experiences. 

 

style="margin-bottom: 0in;">About
the hotel

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">The Willard InterContinental Washington, DC is one
of the most iconic hotels in the Nation’s Capital.

Since 1818, the Willard InterContinental Hotel has played host to the world’s
social and political elite. Often referred to as the ‘Residence of Presidents’,
The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities,
as well as has been the site of many historic moments in U.S. history. Located
in the heart of the nation's capital on Pennsylvania Avenue, the Willard
continues to be the hotel of choice for heads of state and leaders of
the world's business, cultural, social and political
sectors. 

 

style="margin-bottom: 0in;">About
the
Security Officer  style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">position

style="margin-bottom: 0in;">Our hotels
never sleep. So, we’re looking for a Security Officer to provide customer
service support as well as perform hotel security duties and procedures
to ensure the safety and security of guests, employees and the property as well
as the property’s assets.

 

style="font-size: 10pt;">A little taste of your
day-to-day

style="color: black; font-family: "Arial Nova", sans-serif;"> lang="EN-GB" style="font-size: 10pt;">Every day is different, but you’ll
mostly:

  • style="margin-bottom: 0in; margin-right: 0in; margin-top: 5pt;"> style="color: black; font-family: "Arial Nova", sans-serif;"> lang="EN-GB" style="font-size: 10pt;">Patrol the premises, monitor entrances, control access, and respond
    to calls, alarms and emergencies.

  • style="margin-bottom: 0in; margin-right: 0in; margin-top: 5pt;"> style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Record necessary and pertinent incident reports
    or information to police and fire agencies involving investigations and
    to Corporate Legal department, Corporate Claims Management department, insurance
    agencies and outside attorneys to assist in case evaluation, settlement
    or defense involving lawsuits against the Company style="font-size: 10pt;">Checking guests in, out and managing any wake-up call
    requests

  • Investigate loss
    and safety incidents involving guests, employees and/or hotel loss and safety
    exposure and comply with state and government regulations and hotel procedures
    to prevent/minimize the loss from theft and other safety risk or litigation
    against the hotel. Such investigations may include theft or lost items, noise
    complaints, assault complaints, food poisoning complaints, intoxication
    incidents, other guest complaints and safety hazard accidents
    and incidents.  May have to administer CPR on guest or staff member
    in accordance to guidelines and communicate specified information to EMS/medical
    personnel as required. 

 

style="font-size: 10pt;">What we need
from you

  • Communication skills
    are utilized a significant amount of time when interacting with the guests
    and employees.

  • Certification in safety and training and/or licensed as a Security
    Officer or Law Enforcement Officer may be required.  Certified CPR, First
    Aid instructor and training in law enforcement techniques may be required
    or highly desired. 

  • Working
    knowledge of local laws, investigation methods, OSHA requirements and fire codes
    and life safety codes.

  • Problem
    solving, reasoning, motivating, organizational and training abilities are used
    when an emergency situation occurs.

  • style="margin-bottom: 0in; margin-right: 0in; margin-top: 5pt;"> style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Reading and writing abilities are utilized in order
    to document or record all tasks completed, to order supplies, to receive their
    instructions for the day and/or to read safety and security
    procedures. 

  • Mathematical
    skills, including basic math, are used
    occasionally.

  • May
    be required to work nights, weekends, and/or
    holidays.

 

style="margin-bottom: 0in;">What you
can expect from us

We give our people everything
they need to succeed.

From a competitive salary that rewards all your hard work to a wide range
of benefits designed to help you live your best work life – including a full
uniform, impressive room discounts and some of the best training in
the business. 

 

style="margin-bottom: 0in;">The hourly pay rate
for this role is $26.79. This rate is only applicable for jobs to be performed
in Washington, DC. This is the starting rate we in good faith believe we
would pay for this role at the time of this posting. We may pay more or less
than the posted rate, and the rate may be modified in the future. An employee’s
pay position within the pay range will be based on several factors including,
but limited to, relevant education, qualifications, certifications, experience,
skills, seniority, geographic location, performance, shift, travel requirements,
sales or revenue-based metrics, and business or organizational
needs. 

 

style="margin-bottom: 0in;">We offer a comprehensive
package of benefits including paid time off, medical/dental/vision insurance,
401k, and many other benefits to eligible employees.

style="margin-bottom: 0in;"> 

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">You can apply for this role through the link below (or
through the internal career site if you are a current
employee). 

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Note: No amount of pay is considered wages
or compensation until earned, vested, and determinable.

The amount and availability of any bonus, commission, or any other form
of compensation that are allocable to a particular employee remains in
the Company's sole discretion unless and until paid and may be modified at
the Company’s sole discretion, consistent with the law.

style="margin-bottom: 0in;"> 

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Our mission is to welcome everyone and create inclusive
teams where we celebrate difference and encourage colleagues to bring their
whole selves to work. IHG Hotels & Resorts provides equal employment
opportunities to applicants and employees without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, protected
veteran status, or disability. We promote a culture of trust, support,
and acceptance by always welcoming different backgrounds, experiences,
and perspectives. 

 

IHG Hotels & Resorts gives every member of the team the room
they need to belong, grow and make a difference in a collaborative environment.
We know that to work well, we need to feel well – both inside and outside
of work – and through our myWellbeing framework, we are committed to supporting
wellbeing in your health, lifestyle, and workplace.  So, join us and you’ll
become part of our ever-growing global family.

style="margin-bottom: 0in;"> 

style="font-family: "Arial Nova", sans-serif;">At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s
leading hotel groups, we’re here to deliver True Hospitality for Good.

Making our guests and colleagues feel welcome, cared for, recognised
and respected – wherever they are in the world. Want to be part of
the journey?

 

style="margin-bottom: 0in;">Don't quite meet every single
requirement, but still believe you'd be a great fit for the job? We'll never
know unless you hit the 'Apply' button. Start your journey with
us today.