Guest Service Associate Food & Beverage - Holiday Inn Express Chennai OMR Thoraipakkam

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
India, Chennai
Job Description

Key
Responsibilities

data-end="727">Guest Service

    data-section-id="1e08mo7" data-start="728" data-end="795">Welcome guests warmly
    and provide courteous service at all times.
  • data-start="796" data-end="855">Take food and beverage orders accurately
    and efficiently.
  • data-end="912">Serve food and beverages according to hotel standards.
  • data-section-id="oapyai" data-start="913" data-end="995">Ensure guest
    satisfaction by responding promptly to guest requests and concerns. data-section-id="1e0l3w1" data-start="996" data-end="1074">Maintain a positive
    and professional attitude while interacting with guests.
data-section-id="1q1zu6l" data-start="1076" data-end="1101">Restaurant
Operations
    data-section-id="2pcazb" data-start="1102" data-end="1161">Prepare restaurant
    and buffet setup before service hours.
  • data-start="1162" data-end="1258">Ensure tables, chairs, cutlery, crockery,
    and buffet counters are clean and properly arranged.
  • data-section-id="1sctseo" data-start="1259" data-end="1322">Refill buffet items
    and maintain food presentation standards.
  • data-start="1323" data-end="1382">Clear and reset tables promptly during
    and after service.
  • data-end="1457">Support breakfast operations as per Holiday Inn Express brand
    standards.

data-end="1484">Hygiene & Cleanliness

    data-end="1704">
  • data-end="1549">Maintain cleanliness of restaurant, pantry, and service
    areas.
  • data-end="1606">Follow food safety and hygiene standards at all times.
  • data-section-id="1moi2np" data-start="1607" data-end="1660">Ensure proper
    handling of food items and equipment.
  • data-start="1661" data-end="1704">Adhere to grooming and uniform
    standards.

data-end="1733">Coordination & Teamwork

    data-end="1918">
  • data-end="1804">Coordinate with kitchen and other departments for smooth
    operations.
  • data-end="1863">Assist colleagues during busy operations and peak hours.
  • data-section-id="oc3xqm" data-start="1864" data-end="1918">Attend departmental
    briefings and training sessions.

data-start="1920" data-end="1947">Billing & Cash Handling

data-start="1948" data-end="2069">
  • data-end="2012">Assist in billing procedures and POS operations when
    required.
  • data-end="2069">Ensure accurate handling of guest checks
    and payments.
  • data-end="2094">Safety & Compliance

      data-end="2216">
    • data-end="2149">Follow hotel safety, fire, and emergency procedures.
    • data-section-id="13j0adg" data-start="2150" data-end="2216">Ensure compliance
      with hotel policies and operational standards.

     

    data-section-id="6uehu5" data-start="2223" data-end="2248">Required
    Qualifications
      data-section-id="1i063xl" data-start="2249" data-end="2313">Diploma / Degree
      in Hotel Management or Hospitality preferred.
    • data-start="2314" data-end="2390">Freshers or candidates with 1–2 years
      of F&B service experience can apply.
    • data-start="2391" data-end="2448">Basic knowledge of food and beverage service
      standards.