Director of Banquets at InterContinental Washington DC - The Wharf

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Washington D.C.
Job Description

About Us 

IHG Hotels
& Resorts 
is one
of the largest hotel companies in the world and one of the world’s leading hotel
and resort companies with a family of 19 brands. Our purpose – True Hospitality
for Good – comes to life in every one of our collections. With luxury
and lifestyle, we are taking it to new heights.

style="margin: 5pt 0in 0in 0.5in;">Five
visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette
Collection and Kimpton Hotels - make up our luxury collection. Individually,
they are icons. Together, they bring unforgettable and unparalleled experiences
to travelers in over 430 hotels and resorts in 100 countries around
the world. 

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Having recently added a host of incredible properties
to our portfolio, we now stand as one of the world’s leading luxury operators.

Each of our hotels cultivates a distinctive style and ambience where we embrace
every opportunity to give our guests unforgettable
and unparalleled experiences. 

About
the hotel

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">A luxurious hotel destination at The Wharf on D.C.’s
Waterfront, the InterContinental Washington D.C. – The Wharf in the reimagined
Wharf neighborhood brings sophistication to its contemporary style. Perfectly
placed on the beautiful Potomac River, InterContinental Washington D.C. –
The Wharf enjoys the most incredible waterfront views of D.C. Steps away
from America’s political epicenter, the hotel embraces guests with
an exquisitely curated resort destination that reignites the river’s edge and
a captivating sanctuary in the center of The Wharf neighborhood, paying homage
to the maritime and industrial-working heritage of its setting.  Featuring
a relaxing seasonal rooftop pool with striking Potomac River views and
the indulging full-service spa, The Spa at The Wharf, modern luxury, culture,
and a rich history combine in the Wharf neighborhood to create a perfect
atmosphere for guests and locals alike.

About the Director
of Banquets
 position

As our new Director
of Banquets, you will oversee the day-to-day operations of our banquet division.
You will develop and implement strategies to improve the department's
profitability while ensuring guest satisfaction in accordance to the hotel
standards.  Always following government regulations concerning health,
safety or other requirements. You will work closely with the food
and beverage/culinary team and employees to successfully execute all banquet
operations.

style="color: black; font-family: "Arial Nova", sans-serif;"> lang="EN-GB" style="font-size: 10pt;">A little taste of your
day-to-day

 

  • Works
    with Manager and Human Resource Manager to ensure the departmental performance
    of staff is productive.

    Duties include:
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Assists in planning for future
    staffing needs 

  • Assists in recruiting in line with company
    guidelines 

  • Prepares detailed induction program for new staff style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Assists superior in maintaining a comprehensive,
    current and guest focused set of departmental standards and procedures
    and oversees their implementation

  • Ensures training needs analysis of Banqueting staff is carried out
    and training programs are designed and implemented to meet
    needs
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Provides input for probation
    and formal performance appraisal discussions in line with company
    guidelines
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Coaches, counsels and disciplines
    staff, providing constructive feedback to enhance performance
    style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Regularly communicates with staff and maintains good
    relations
    style="font-size: 10pt; line-height: 107%;">​

style="line-height: 107%; margin: 0in 0in 8pt 0.5in;">Financial

  • Works
    with F&B Director in the preparation and management of the Catering
    Sales/Operations budget. Duties include:

  • Assists in coordinating the preparation of the banquet sales annual
    budget
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Assists in monitoring
    and controlling departmental cost on an ongoing basis to ensure performance
    against budget
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Assists in the preparation of
    the hotel strategic plan, goals program

style="font-size: 10pt; line-height: 107%;">Guest
experience

  • Assists in the co-ordination and monitoring of all meetings
    and conference business

  • Assists in managing the standards and procedures of the department,
    for instance, ensuring that business has been signed prior to commence
    planning 
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Assists in managing the rooming list
    process
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Co-ordinate the allocation of space
    for the conference and associated events

  • Conduct room familiarizations and site inspections style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Monitor competitor activities style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Supervise the functioning of all banqueting department
    employees, facilities, sales and costs, to ensure maximum departmental profit
    is achieved
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Controls and analyses, on
    an on-going basis, the following, in an effort to ensure optimum
    performance:
    style="font-size: 10pt; line-height: 107%;">​

    style="list-style-type: circle; padding-left: 24px;">
  • style="font-family: "Arial Nova", sans-serif;">Quality levels of product
    and service
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Guest
    satisfaction
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Merchandising
    and Marketing
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Operating costs style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Sanitation, cleanliness and hygiene style="font-family: Arial, sans-serif;">

style="line-height: 107%; margin: 0in 0in 8pt 0.5in;"> 

style="list-style-type: disc; padding-left: 96px;">
  • style="font-family: "Arial Nova", sans-serif;">Assists in the coordination and liaison with the Food
    and Beverage Director and the Executive Chef, the pricing and preparation
    of banquet menus, and beverages and wine lists by taking into consideration such
    factors as:
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Local
    requirements
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Market needs style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Competition

  • Trends style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Recipes style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Potential costs

  • Availability of Food and Beverage products style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Merchandising and promotion style="font-family: Arial, sans-serif;">

     

  • style="font-family: "Arial Nova", sans-serif;">Ensure all food and beverage equipment are in proper
    operational condition and are cleaned on a regular
    basis. 
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Ensure that all food and beverage
    facilities including banquet/convention space are cleaned, vacuumed,
    and properly stocked according to anticipated business volume. Notify
    engineering immediately of any maintenance and repair needs.
    style="font-family: Arial, sans-serif;">

  • style="font-family: "Arial Nova", sans-serif;">Establish and achieve quality and guest satisfaction
    goals. Respond in a courteous and prompt manner to all guest questions,
    complaints and/or requests to ensure a high level of guest
    satisfaction.
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin: 0in 0in 8pt 0.5in;">Responsible Business  style="font-family: Arial, sans-serif;">

    style="list-style-type: disc; padding-left: 96px;">
  • style="font-family: "Arial Nova", sans-serif;">Demonstrate Awareness of OH&S policies
    and procedures and ensure all procedures are conducted safely and within
    OH&S guidelines and ensure your direct reports do
    the same
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Be aware of duty of care and adhere
    to occupational, health and safety legislation, policies
    and procedures
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Be familiar with property safety,
    first aid and fire and emergency procedures and operate equipment safely
    and sensibly
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Initiate action to correct
    a hazardous situation and notify supervisors of potential
    dangers
    style="font-size: 10pt; line-height: 107%;">​

  • style="line-height: 107%; margin-bottom: 0in; margin-right: 0in; margin-top:
    0in;"> style="font-size: 10pt; line-height: 107%;">Log security incidents and accidents
    in accordance with hotel requirements

  •  

    style="font-size: 10pt; line-height:
    107%;">Accountability
    style="font-family: Arial, sans-serif;">

    style="list-style-type: disc; padding-left: 96px;">
  • style="font-family: "Arial Nova", sans-serif;">Ensures the smooth execution of any Catering event (On
    & Off premises) as per the desired standards and set benchmarks. Works
    closely with Catering Sales team to achieve the department annual
    budget
    style="font-size: 10pt; line-height: 107%;">​

    style="margin-bottom: 0in; margin-right: 0in; margin-top: 5pt;"> style="font-family: "Arial Nova", sans-serif;">Some college and/or advanced training in food and beverage management
    plus 2 years of related experience, including supervisory experience (preferably
    in banqueting operations), or an equivalent combination of education
    and experience.
     

  • style="margin: 5pt 0in 0in 0.25in; text-indent: 0.5in;"> style="font-size: 10pt;">What we need
    from you

    • Bachelor’s degree / higher education qualification /
      equivalent
       

    • 4 years’ of related
      experience in
      HR  

    • Some supervisory experience also
      preferred
       

    • Professional HR designation
      preferred

    • style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Ability to maintain confidentiality to the extent
      possible in all HR related matters style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;"> 

    • style="background-color: white;">Must speak
      local language(s)
       

    • Other languages
      preferred 

    What you can expect
    from us

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">We give our people everything they need to succeed.

    From a competitive salary that rewards all your hard work to a wide range
    of benefits designed to help you live your best work life – including impressive
    room discounts and some of the best training in
    the business. 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">The salary range for this role is $115,000.00
    to $125,000.00. This is the lowest to highest pay scale we in good faith believe
    we would pay for this role at the time of this posting. This rate is only
    applicable for jobs to be performed in Washington, DC. We may ultimately pay
    more or less than the posted range, and the range may be modified in the future.
    An employee’s pay position within the pay range will be based on several factors
    including, but limited to, relevant education, qualifications, certifications,
    experience, skills, seniority, geographic location, performance, shift, travel
    requirements, sales or revenue-based metrics, and business or organizational
    needs.

    This job is also eligible for bonus pay. We offer a comprehensive package
    of benefits including paid time off, medical/dental/vision insurance, 401k,
    and many other benefits to eligible employees.

    style="margin: 5pt 0in 0in 0.5in;">You
    can apply for this role through the link below (or through the internal career
    site if you are a current employee). 

    Note: No amount of pay
    is considered wages or compensation until earned, vested, and determinable.
    The amount and availability of any bonus, commission, or any other form
    of compensation that are allocable to a particular employee remains in
    the Company's sole discretion unless and until paid and may be modified at
    the Company’s sole discretion, consistent with the law.

    style="margin: 5pt 0in 0in 0.5in;">Our mission
    is to welcome everyone and create inclusive teams where we celebrate difference
    and encourage colleagues to bring their whole selves to work. IHG Hotels &
    Resorts provides equal employment opportunities to applicants and employees
    without regard to race, color, religion, sex, sexual orientation, gender
    identity, national origin, protected veteran status, or disability. We promote
    a culture of trust, support, and acceptance by always welcoming different
    backgrounds, experiences, and perspectives. 

    style="margin: 5pt 0in 0in 0.5in;">IHG Hotels
    & Resorts gives every member of the team the room they need to belong, grow
    and make a difference in a collaborative environment.

    We know that to work well, we need to feel well – both inside and outside
    of work – and through our myWellbeing framework, we are committed to supporting
    wellbeing in your health, lifestyle, and workplace.  So, join us and you’ll
    become part of our ever-growing global family.

    style="margin: 5pt 0in 0in 0.5in;">At IHG Hotels &
    Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re
    here to deliver True Hospitality for Good. Making our guests and colleagues feel
    welcome, cared for, recognized and respected – wherever they are in the world.
    Want to be part of the journey?

    style="font-size: 10pt;">As the world’s first and most global luxury hotel
    brand, InterContinental Hotels & Resorts has pioneered international travel
    since the 1940s and we are passionate about sharing our renowned international
    know-how and cultural wisdom in truly impressive surroundings. We all take great
    pride in being genuine ambassadors of the InterContinental®️ brand and to
    be part of the brand you will have a thirst for travel, a passion for culture
    and an appreciation for diversity.

    We create inspiring experiences for those seeking a richer perspective on
    the world. If you’d like to embrace a world of opportunities, we’d like
    to welcome you to the world’s most international luxury hotel
    brand.

    style="font-family: "Arial Nova", sans-serif;">Don't quite meet every single requirement, but still believe you'd be
    a great fit for the job? We'll never know unless you hit the 'Apply' button.
    Start your journey with us today.